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13 Posts

08-17-2020

AT

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T490: fwupdate.exe consumes a full CPU

2020-08-17, 8:41 AM

T490 / Windows 10 1909

 

I have noticed a process, fwupdate.exe, which constantly consumes a full CPU. The image resides in a temp folder, C:\Windows\TempInst\is-6FQ0E.tmp.

 

Checking the file details I have found that the program is the Firmware Update Tool 1.0.1.6 from Lenovo.

 

I don't think there should be a program occupying a CPU all the time -- is there anything I can do about it?

 

Thanks for reading and giving any hints or pointers!

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6511 Posts

10-29-2009

NC

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-18, 15:15 PM

This does not sound normal.  It may have something to do with System Update in Vantage.  If you reboot, does the same behavior start again?

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AT

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-19, 7:00 AM

A reboot leads to the precisely same situation. 

 

I went through Lenovo System Update. Everytime I try it, it downloads some 70 MB, then processes the package information. For some attempts I was under the impression that I ran into the "stuck at 97 %" problem, but now I receive "No packages applicable to your system were found" -- I take it this means there are no updates.

 

There are also no deferred updates, so I conclude that my system is up-to-date.

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1 Posts

08-19-2020

DE

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-19, 10:27 AM

I have the same problem. The process won't finish even after running for several hours.

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811 Posts

03-11-2008

CN

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-20, 5:39 AM

@Reinhard mayr, 

I checked the systemupdate logs from you in another post.

Did not see the fwupdate.exe, 

and it seems that there is no update package for system.

Could you also paste the log files from 

C:\ProgramData\Lenovo\ImController\SystemPluginData\LenovoSystemUpdatePlugin\logs

And if this issue happens, could you pack the temp folder  with this exe to us? 

 

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13 Posts

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AT

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-21, 6:50 AM

Please find the requested logs attached. What I did:

  • system restart
  • Lenovo vantage / check for updates -- gets stuck at 89 % "checking for updates"
  • fwupdate.exe is back as initially described

 

Thanks for looking into it!

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-26, 7:38 AM
Maybe a hint for the analysis: I just noticed that this does not happen when the TB dock (Dell WD-19TB) is disconnected.
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811 Posts

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-28, 2:58 AM
It is caused by Thunderbolt firmware detection tool, we have pulled off the dock firmware, and the new version of firmware will fix this issue
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13 Posts

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Re:T490: fwupdate.exe consumes a full CPU

2020-08-31, 6:04 AM

Could you please outline how I can obtain this update? Thanks!

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Re:T490: fwupdate.exe consumes a full CPU

2020-09-14, 8:18 AM

I did all updates today (BIOS, Firmware), and I did not find the stuck process anymore -- I think we can consider this solved.

 

Thanks!

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