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2 Posts

10-18-2008

Italy

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  • Registered: ‎10-18-2008
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T500 - DVD Multi Recorder CD-RW Not Recognized

2008-10-18, 4:44 AM

Hi all,

I just bought a new ThinkPad T500 few days ago.

Unfortunately, I have a problem with the DVD unit,

since it is not recognized by any operative system

(I tried both Windows and Linux).

When the pc starts, the light on the DVD unit are on,

but just few seconds after they becomes off and the

unit is unusable.

Also the BIOS does not see the unit in the start driver

list.

Please, it there someone that can help me

 

Thank you in advance for your help.

 

Fabio

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4096 Posts

01-05-2008

Germany

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  • Location: Germany
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Re: T500 - DVD Multi Recorder CD-RW Not Recognized

2008-10-18, 5:55 AM

Hello Fabio,

 

the fact, that the drive doesn´t function in any os, regards to a hardware problem.

You can try PCDoctor or it´s aquivalent, Lenovo Tool Box, to check the healthy of your drive,

but the fact, that even the bios is not recognising it, isn´t a good sign.

I would suggest to call Lenovo support line.

 

 

Message Edited by Agotthelf on 10-18-2008 07:56 AM

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