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1 Posts

05-14-2020

US

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  • Posts: 1
  • Registered: ‎05-14-2020
  • Location: US
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T500 MONITOR BLACK

2020-05-14, 20:49 PM

We have a T500 Thinkpad running Windows 10 that the screen all of a sudden is black. It turns on in safe mode. We have tried Rebooting and waiting hours but the screen never comes back. We have done a system restore. We have unplugged it and taken out the battery for a minute then put it back in. We have tried a different plug. When we did an F11, system repair, repair your computer it finds nothing wrong. We tried to look in the drivers for an update of the graphics driver but the T500 is nowhere to be found on Lenovo site. We have gone into device manager and right clicked on the graphics driver and hit update (all drivers say they are updated). What else can we try to rectify this?

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