Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

4 Posts

09-04-2010

Germany

10 Signins

112 Page Views

  • Posts: 4
  • Registered: ‎09-04-2010
  • Location: Germany
  • Views: 112
  • Message 1 of 3

T570 intermittent HDD failure (1TB SSD)

2018-05-13, 9:10 AM

Hello,

one month ago I ordered a T570 with the 1TB SSD option, and have had intermittent hard drive failures from the start. The OS crashes and then the device won't appear in the boot options nor in the Lenovo diagnostics. Then it randomly works again.

I have already tried re-seating the drive twice and re-seating the cables three times, but the problem persists.

I have appended a log from Lenovo diagnostics where apparently the drive failed during the diagnostics run.

What are my options now? I would be grateful for any suggestions.

 

Best regards Chris

 

edit: deleted attachment because it contained the serial number

Reply
Answer
Options

80 Posts

03-12-2018

Singapore

455 Signins

3572 Page Views

  • Posts: 80
  • Registered: ‎03-12-2018
  • Location: Singapore
  • Views: 3572

Re: T570 intermittent HDD failure (1TB SSD)

2018-05-13, 9:18 AM

The best idea to return or bring back or call on-site warranty.

Reply

Replies(2)
Answer
Options

80 Posts

03-12-2018

Singapore

455 Signins

3572 Page Views

  • Posts: 80
  • Registered: ‎03-12-2018
  • Location: Singapore
  • Views: 3572
  • Message 2 of 3

Re: T570 intermittent HDD failure (1TB SSD)

2018-05-13, 9:18 AM

The best idea to return or bring back or call on-site warranty.

0 person found this solution to be helpful.

This helped me too

Reply
Options

17 Posts

10-10-2017

Canada

10 Signins

89 Page Views

  • Posts: 17
  • Registered: ‎10-10-2017
  • Location: Canada
  • Views: 89
  • Message 3 of 3

Re: T570 intermittent HDD failure (1TB SSD)

2018-07-01, 16:07 PM

I have the same issue with a 512 GB drive. 10 months I have had the laptop and I am on my third drive..... Customer Support is awful as is Technical support and once you are outside the 30 return period, good luck....

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms