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10 Posts

08-04-2012

NYC

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 11:17 AM

Heh.. very similar, but still stuck in KY

again shows that information from Lenovo customer service cannot be trusted, as when they informed me "it will be shipped 18th, maybe 17th" it was already going through export procedures in Shanghai or even had already been in Osaka. 

(ordered 7/27)

Location Date Local Time Activity

Louisville, KY, United States08/18/20121:27 A.M.Import Scan
Louisville, KY, United States08/17/201212:38 P.M.Import Scan
 08/17/201211:10 A.M.This shipment is warehoused until it is released by Clearing Agency.
 08/17/201212:52 A.M.Arrival Scan
Anchorage, AK, United States08/16/20122:47 P.M.Departure Scan
 08/16/201212:43 P.M.Arrival Scan
Osaka, Japan08/16/201210:21 P.M.Departure Scan
 08/16/20127:50 P.M.Arrival Scan
Shanghai, China08/16/20126:30 P.M.Departure Scan
 08/16/20124:56 P.M.Departure Scan
Shanghai, China08/15/20128:52 P.M.Export Scan
 08/15/20128:52 P.M.Origin Scan
China08/15/201212:06 A.M.

Order Processed: Ready for UPS

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7 Posts

08-18-2012

California

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 17:27 PM
The Order Status page has been down for a day, at least for me; how were some of you able to view it?
Last time I checked though my T530 was in production with an estimated ship date of 8/17. should I be relieved since two of the 7/27 guys are getting theirs shipped? I ordered on 7/29
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6 Posts

08-18-2012

Germantown, MD

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 20:17 PM
Use your order number and enter it in the Track By Reference form at ups.com. That should tell you if it shipped. BUT - the Turning machine masquerading as customer service told me on Friday that this was a holiday weekend for the plant and if it hadn't shipped by COB Friday, it wouldn't ship until Monday at the earliest.
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6 Posts

08-18-2012

Germantown, MD

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 20:31 PM

Ordered T530 w upgraded video, display and with smart card reader on 7/30 with estimated ship date of 8/5.  On 8/7 the estimated now read 8/13. On 8/15 the  date changed again to 8/17.   That date has come and gone with no update and a now unreachable order status web site.  I've been calling in every time the date comes and goes and have gotten any number of excuses.  The most believable one was parts, but you'd think they could project forward and give me a real date.  

 

The last story I got was that the unit had been built, and was in the warehouse waiting for shipment.  That was  8/15 right before the date changed again.   

 

Does no one at Lenovo know what they are doing to theirreputation by playing these games?

 

Sadly, this is the system I need, so I'm stuck at  this time and place buying from Lenovo.

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7 Posts

08-18-2012

California

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 21:03 PM
Neither the Order number or Customer number work on the ups site, but that's probably because it hasn't shipped yet, which isn't surprising. Thanks and kudos, though.
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6 Posts

08-13-2012

United States

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 21:45 PM

Down for me too, and some googling told me this is not the first time...:smileysad:

 

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1 Posts

08-04-2012

United Kingdom of Great Britain and Northern Ireland

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-18, 23:26 PM

I placed my order (for a T530 2392-CTO, see full specs below) on the 5th August, and it shipped on the 16th, with delivery expected here in London, UK on the 21st.

 

However what I find strange is that at 08:38 BST on the 16th I received an email from Lenovo CS stating:

 

"We are contacting you in relation to your recently placed order on the
Lenovo Online Store. We have been informed by the manufacturer that the
product(s) you ordered, T530,  is experiencing delays in the building
process and as a result the shipment date will be later than expected.

We have been advised that the new estimated shipping date will be:
21/08/12."


But then later in the evening, that same day, at 21:18 BST, I received an email from them stating :

 

"Thank you for ordering from the Lenovo Online Store powered by Digital River.

The following product(s) has shipped. The estimated delivery time is  3 to 6 business days."

 

Anyway here's all the relevant info:

 

System Specs:

Product SKU: 2392CTO
Product Name: ThinkPad T530 - 3 Year Depot

 - Intel Core i7-3610QM Processor (6M Cache, up to 3.30 GHz)
 - Genuine Windows 7 Professional 64
 - Genuine Windows 7 Professional 64 English
 - 15.6" FHD (1920 x 1080) LED Backlit Anti-Glare Display, Mobile Broadband Ready
 - NVIDIA Optimus Graphics (NVS 5400M, 1GB)
 - 4 GB DDR3 - 1600MHz (1 DIMM)
 - ThinkPad Precision Backlit Keyboard UK English
 - Fingerprint Reader
 - 720p HD Camera
 - 500 GB Hard Disk Drive, 7200rpm
 - DVD Recordable
 - Express Card Slot & 4 in 1 Card Reader
 - 6 cell Li-Ion Battery -  70+
 - Country Pack United Kingdom with Line cord & 135W AC adapter
 - Bluetooth 4.0
 - Intel Centrino Ultimate-N 6300 (3x3 AGN)
 - Integrated Mobile Broadband - Upgradable
 - Language Pack WE (FR/GE/IT/DU/EN)

 

 

From Lenovo/Digigtal River's findmyorder.com site:

Order Date: 05/08/2012
Order Status: Order Complete

 

 

From UPS:

Scheduled Delivery:

Tuesday, 21/08/2012, By End of Day

 

           Location                      Date      Local Time                               Activity

Koeln, Germany18/08/20120:36Import Scan
 18/08/20120:21Package data processed by brokerage Waiting for clearance / Released by clearing agency Now in-transit for delivery
 18/08/20120:13Import Scan
Koeln, Germany17/08/201222:47Arrival Scan
Warsaw, Poland17/08/201221:08Departure Scan
 17/08/201218:24Arrival Scan
Almaty, Kazakhstan17/08/201217:01Departure Scan
 17/08/201215:21Arrival Scan
Incheon, Korea, Republic of17/08/201212:13Departure Scan
Koeln, Germany17/08/20123:57Package data processed by brokerage Waiting for clearance
Incheon, Korea, Republic of17/08/20127:55Arrival Scan
Shanghai, China17/08/20125:03Departure Scan
Shanghai, China16/08/201222:28Export Scan
 16/08/201222:28Origin Scan
China16/08/20124:45Order Processed: Ready for UPS

 

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7 Posts

08-18-2012

California

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-19, 4:24 AM
That's very interesting. It seems to me that those who ordered after 8/1 have far less problems, though they paid more. Maybe there's a correlation there.
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6 Posts

08-18-2012

Germantown, MD

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-19, 23:32 PM

wrote:

Ordered T530 w upgraded video, display and with smart card reader on 7/30 with estimated ship date of 8/5.  On 8/7 the estimated now read 8/13. On 8/15 the  date changed again to 8/17.   That date has come and gone with no update and a now unreachable order status web site.  I've been calling in every time the date comes and goes and have gotten any number of excuses.  The most believable one was parts, but you'd think they could project forward and give me a real date.  

 

The last story I got was that the unit had been built, and was in the warehouse waiting for shipment.  That was  8/15 right before the date changed again.   

 


New estimated ship date as of about 15 minutes ago is 22 August with a delivery of 29 August.  Tomorrow, I startyelling in earnest.  

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7 Posts

08-18-2012

California

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Re: ThinkPad T series shipping thread - 2012 edition

2012-08-20, 1:51 AM
I just checked mine and it's now 22/29 as well.amazing really. If I get it at the current estimation it would be exactly a month that I waited. I noticed that some have been waiting foreven longer..
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