Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

2 Posts

07-20-2021

United Kingdom of Great Britain and Northern Ireland

4 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎07-20-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 25
  • Message 1 of 4

ThinkPad T480 laptop stopped taking charge, no lights and won't turn on

2021-07-20, 13:10 PM

After no technical issues at all with the laptop, suddenly it stopped taking charge. There is no amber light when plugged in to the genuine Lenovo C-type charger, and when power remained, it was not registering as charging.

 

Things I have tried:

 

  • Multiple wall outlets
  • A second genuine Lenovo charging adapter that definitely works on my partners T490 (both adapters work fine on that laptop)
  • Removing the secondary battery
  • Pressing a paper clip into the reset hole at the bottom (as suggested in a different post)
  • Opening up the backplate and disconnecting the internal battery and the small yellow battery and leaving unplugged for 2 minutes
  • Reconnecting all the internal batteries and plugging back in the power adapter 

None of the above resulted in the laptop powering back up. I have inspected the power port and it is firmly in place and doesn't appear to have any issues. There are no issues with the C-type charger fitting loosely in the port or anything like that, but I assume that would be the next thing to try and replace. 

 

Are there any other suggestions for what I could try next? 

 

Thanks in advance. 

Reply
Options

5531 Posts

08-02-2018

Philippines

918 Signins

28204 Page Views

  • Posts: 5531
  • Registered: ‎08-02-2018
  • Location: Philippines
  • Views: 28204
  • Message 2 of 4

Re:ThinkPad T480 laptop stopped taking charge, no lights and won't turn on

2021-07-20, 14:59 PM

Hello qsar23!


Welcome to community forums

 

 

It is possible that the board is bad but you can have it checked to identify the point of failure at any of our authorized repair centers near your place.


You can find the list here: https://pcsupport.lenovo.com/gb/en/partnerlocator

 

Regards

 

 


Jwes_Lenovo



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

2 Posts

07-20-2021

United Kingdom of Great Britain and Northern Ireland

4 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎07-20-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 25
  • Message 3 of 4

Re:ThinkPad T480 laptop stopped taking charge, no lights and won't turn on

2021-07-29, 20:31 PM
Hi Jwes_Lenovo, thanks for the message. I have had it diagnosed now and it is a board failure.
Reply
Options

5531 Posts

08-02-2018

Philippines

918 Signins

28204 Page Views

  • Posts: 5531
  • Registered: ‎08-02-2018
  • Location: Philippines
  • Views: 28204
  • Message 4 of 4

Re:ThinkPad T480 laptop stopped taking charge, no lights and won't turn on

2021-07-29, 21:40 PM


I see. If the unit is still within the warranty, you can reach out to support for warranty claims: https://pcsupport.lenovo.com/ph/en/supportphonelist

or have it repaired at any of the listed authorized repair centers.

 

Hope everything goes well for you.


Regards

 

 

Jwes_Lenovo



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms