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12-08-2020

Czech Republic

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  • Registered: ‎12-08-2020
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ThinkPad T490 and Lenovo Legion Booststation boot and charging problems

2020-12-08, 12:48 PM

Hello,

I bought a Bootstation eGPU Thunderbolt dock (model no:82CA) to use with my ThinkPad T490 (20N3000EMC) notebook. It has a built-in Nvidia RTX2060 GPU. There is nothing else connected to the dock.

Everything works if I connect the Bootstation when Windows reaches the sign-in page. If the Bootstation is connected before starting the notebook, I need to disconnect the Bootstation before the notebook will continue with booting.

Secondly, the Bootstation charges the notebook but slowly. I get an exclamation mark on the battery icon in the system tray and a warning in the Action Center to say the notebook is charging slowly.

Any idea how I might solve these problems?

Thanks in advance.

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