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  • Registered: ‎11-24-2007
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Thinkpad 25 International Warranty

2017-12-29, 9:02 AM

The Thinkpad 25 is currently sold only in a few countries.


On the one hand, if you input its machine type (20K7) on the international warranty lookup page - you get the complete list of countries and contact phone numbers.


On the other hand, if you check the International Warranty Service Terms and Conditions it says:


International Warranty Service (IWS) enables customers who travel with, or relocate any IWS-eligible Lenovo machine type to receive warranty service in any country where their machine type is announced and sold and supported by Lenovo or a Lenovo authorized reseller under Lenovo Limited Warranty and/or the destination country Warranty Services Agreement.


Does it mean, in fact, that Thinkpad 25 cannot receive warranty service anywhere except the short list of countries where it's sold? And if that's the case, where can we see this list of countries?


Thanks in advance.



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Re: Thinkpad 25 International Warranty

2018-01-05, 8:17 AM

That is correct.

This was the last known list of countries to me where the ThinkPad 25 is available. Check shop.lenovo.com if it's available in your country.

- U.S.

- Japan

- France

- Germany

- Nordics 

- China

- HK

- Singapore

Kind regards,

Jonas Hendrickx

Lenovo Insider, Windows Insider MVP


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