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8 Posts

09-30-2016

Mexico

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  • Location: Mexico
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  • Message 1 of 11

Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-02, 20:10 PM

I got my Thinkpad T450s around... 2015, double baterry (internal, and external), I could work 8-10 hrs no problem.

 

But lately, january 2021 onwards, the battery does NOT hold any charge (less than an hour of battery working time), or the WIN10 updates have something to do with it.

 

I have updater all Lenovos FW, Drivers and Bios, but it has become somehting ridiculous.

 

I though, well the battery is old, lest get a new one. Surprise LENOVO Mexico does not carry any spares for any modell. So I bought it from the Recommended/Official distributor recommended by  LEnovo. The experience with this distributor BTS electronicos (or something like this) was a pain in the ... @++, but Alas the battery arrived, changed it and let it charge, then I tested it unplugging it.... and....

 

The new battery DOES NOT LAST an hour!

 

So, what is it, degraded original battery, fake/pirate new battery, windows 10 not playing along this "old " Lenovo???
I am starting to get really frustrated with this battery issue.

 

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5634 Posts

08-02-2018

Philippines

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  • Message 2 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-02, 21:48 PM

Hello cesalec!


Greetings

 


Could you send a screenshot of the OS version and BIOS version under the system information?

 

Try uninstalling the battery driver under the device manager and restart the computer for the driver to reinstall itself.

 

Just to make sure everything is up to date, run the update through the Lenovo Vantage app and install all pending updates especially the power management driver and the BIOS.


Let us know how it goes.

 

 


Jwes_Lenovo



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8 Posts

09-30-2016

Mexico

11 Signins

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  • Posts: 8
  • Registered: ‎09-30-2016
  • Location: Mexico
  • Views: 53
  • Message 3 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-05, 16:00 PM

Hi there this is the version of my BIOS, Lenovo Vantage does not find any update for it.

 

 

I´ll give it a try to the driver an dlet you know.

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5634 Posts

08-02-2018

Philippines

926 Signins

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  • Posts: 5634
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  • Message 4 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-05, 17:15 PM

I see. Update us on how it goes.

 


Jwes_Lenovo



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8 Posts

09-30-2016

Mexico

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  • Registered: ‎09-30-2016
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  • Message 5 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-05, 20:16 PM

Double cheked the BIOS, cant update, I have the latest version.

Uninstalled all battery drivers via device manager, laptop reseted itself, opened Lenovo Vantage, searched for drivers, no driver found.
Tried Lenovo System Update 5, no driver found.
I even tried Driver Booster.... no driver found.

 

Of course on restart Windows reinstalled its battery drivers...

 

Basically, we are back at square one.

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5634 Posts

08-02-2018

Philippines

926 Signins

28664 Page Views

  • Posts: 5634
  • Registered: ‎08-02-2018
  • Location: Philippines
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  • Message 6 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-05, 21:42 PM

Try calibrating the battery;

 

Change the power plan first; 

 

Right-click the battery icon in your taskbar --> Power Options -->Change when the computer sleeps --> Click the dropdown menu next to Turn off the display.

 

Choose Never --> click the dropdown menu next to Put the computer to sleep --> Never --> Change advanced power settings -->expand button next to Battery --> expand button next to Critical battery action. Ensure the section next to On battery says Hibernate.

 

Click the expand button next to Critical battery level --> Click the percentage next to On Battery --> Click the down arrow to set the number as low as possible --> Apply --> OK --> Click Save changes.

 

Charge your battery up to 100% for at least 4 hrs. Unplug the charger and let it drain, make sure the laptop doesn't go to sleep while draining it. Then charge your computer up to 100% again.


Let us know how it goes.

 

 

 


Jwes_Lenovo



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8 Posts

09-30-2016

Mexico

11 Signins

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  • Posts: 8
  • Registered: ‎09-30-2016
  • Location: Mexico
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  • Message 7 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-05, 23:32 PM

Roger that, I´ll let you know.

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5634 Posts

08-02-2018

Philippines

926 Signins

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  • Posts: 5634
  • Registered: ‎08-02-2018
  • Location: Philippines
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  • Message 8 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-07, 13:01 PM

Feel free to get back to us anytime whenever you're ready.

 

 

 

Jwes_Lenovo



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8 Posts

09-30-2016

Mexico

11 Signins

53 Page Views

  • Posts: 8
  • Registered: ‎09-30-2016
  • Location: Mexico
  • Views: 53
  • Message 9 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-09, 21:28 PM

Hi there,

 

I tried everything you mentioned. I actually uninstalled everything from Lenovo and reinstalled only Lenovo Vantage...
Same happens, no updates are available according to Vantage.

I changed the settings in wndows as you mentioned and I did see an improvement, from 45 mins to 1 hr and 30 mins sometimes 1:45 hrs of battery time.

Still nowhere as the original 9hr battery time of the T450s (taking into account that this is a new external battery).

 

 

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5634 Posts

08-02-2018

Philippines

926 Signins

28664 Page Views

  • Posts: 5634
  • Registered: ‎08-02-2018
  • Location: Philippines
  • Views: 28664
  • Message 10 of 11

Re:Thinkpad (9hr) Battery does not play along with Windows 10.

2021-07-12, 22:16 PM

I see. We can't guarantee the authenticity of the battery if it's purchased from third-party resellers. You might want to have it checked from any of the authorized repair centers near your area. You can also inquire about getting a new one from there.

 

You can find the list here; https://pcsupport.lenovo.com/mx/es/partnerlocator

 

 

 

Jwes_Lenovo



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