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3 Posts

01-26-2019

Peru

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Thinkpad T14 AMD G1 strange behavior upon arrival

2021-03-30, 1:29 AM

Greetings,

 

received my Thinkpad T14 AMD G1 less than a month ago but have not been a good experience so far.

 

Upon starting it, Windows showed a blue screen, but it booted and I finished Windows 10 setup. Then every day I had at least a BSOD.

I made some space and installed Linux, first Pop_OS but had some problems, perhaps the kernel though I read that 5.8 is the minimum required to work. So I challenged myself with Arch Linux. The installation was without problems though, I have been having some problems with the browsers (Chrome, Firefox), certain tabs stopped working or the whole app shutdown. Also, had some problems while working (Development), quite peculiar errors like:

code Inconsistency detected by ld.so: ../sysdeps/x86_64/dl-machine.h: 546: elf_machine_rela_relative: Assertion `ELFW(R_TYPE) (reloc->r_info) == R_X86_64_RELATIVE' failed

 

Searched for diagnostic software and found something: Lenovo Diagnostics Windows: https://support.lenovo.com/dk/en/solutions/ht506581-lenovo-diagnostic-solutions-downloads

 

And tested the laptop. Got some bad news about the video card, of 10 tests, got 4 errors with test:

Extended Video Memory Test Failed (5s)
Message: Possible defective components: System board, Off-board video card

 

 

What is it about? What should I do to solve this problem? I bought the laptop for the legendary status of Thinkpad T series which made it perfect as a work laptop.

 

Thanks for any advice.

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3591 Posts

08-02-2018

United States of America

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Re:Thinkpad T14 AMD G1 strange behavior upon arrival

2021-03-30, 9:54 AM


Hello gerbosan!


Greetings


Since there is already an error with the test, I would suggest you reaching out to support for further assistance. Provide the error code or the result.

 

You can reach them at: +51 1 6429172 or 0800 55 981. They are open: 9:00 - 18:00 Mon - Fri.

Regards

 

 

 

Jwes_Lenovo



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3591 Posts

08-02-2018

United States of America

785 Signins

18582 Page Views

  • Posts: 3591
  • Registered: ‎08-02-2018
  • Location: United States of America
  • Views: 18582
  • Message 2 of 2

Re:Thinkpad T14 AMD G1 strange behavior upon arrival

2021-03-30, 9:54 AM


Hello gerbosan!


Greetings


Since there is already an error with the test, I would suggest you reaching out to support for further assistance. Provide the error code or the result.

 

You can reach them at: +51 1 6429172 or 0800 55 981. They are open: 9:00 - 18:00 Mon - Fri.

Regards

 

 

 

Jwes_Lenovo



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

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