Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

7 Posts

02-24-2014

United States of America

14 Signins

63 Page Views

  • Posts: 7
  • Registered: ‎02-24-2014
  • Location: United States of America
  • Views: 63
  • Message 1 of 20

Thinkpad T440s - trackpad not working after wake up

2014-02-24, 17:27 PM

HI,

I have an annoying issue with my new T440s.

Trackpad stops working after I get it out of sleep. In fact, it works partially (two finger, edge scrolling is OK).

Even I re-install the driver, it won't work everytime.

Any suggestions? Is this a hardware issue?

thank you.

Reply
Options

7 Posts

02-24-2014

United States of America

14 Signins

63 Page Views

  • Posts: 7
  • Registered: ‎02-24-2014
  • Location: United States of America
  • Views: 63
  • Message 2 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-02-25, 0:13 AM

Just more information about the issue:

 

The trackpad is acting like being disabled in BIOS.

2 finger scroll , side scroll are fine. When my screen dims down, I touch the pad and screen is back up.

"enable touchpad" is grayed out in Mouse Properties under control panel.

 

All trackpad features are fine, only the mouse is not working.

Another thing I noticed: when I get to Windows login screen works fine (sometimes), but then, once I get authenticated and get Windows loaded, its stops working.

BTW, I'm using Windows 7

 

Driver reinstall, reload factory image, enabled/disabled in BIOS.. nothing helps.

Hopefuly a Lenovo stuff would read this and share some thoughts.

 

This is my second 440s replacement. First one did not wake up, after it gets to sleep.

 

Reply
Options

7 Posts

02-24-2014

United States of America

14 Signins

63 Page Views

  • Posts: 7
  • Registered: ‎02-24-2014
  • Location: United States of America
  • Views: 63
  • Message 3 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-02-25, 18:17 PM

Is any Lenovo staff watching this forum? I send a PM to NINE (Lenovo staff member) and I had no answer.

 

Reply
Options

7 Posts

02-24-2014

United States of America

14 Signins

63 Page Views

  • Posts: 7
  • Registered: ‎02-24-2014
  • Location: United States of America
  • Views: 63
  • Message 4 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-02-26, 22:45 PM

Hello... (echo)... no one here to help with our new T440s buggy machines?

Reply
Options

4 Posts

02-26-2014

United States of America

16 Signins

102 Page Views

  • Posts: 4
  • Registered: ‎02-26-2014
  • Location: United States of America
  • Views: 102
  • Message 5 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-02-27, 3:26 AM

funny, i'm having a different problem on the same machine. My T440s wireless adapter stops working after wake up, it shows that it's connected to the internet but the internet doesn't work. 

Reply
Options

1 Posts

06-09-2014

United States

2 Signins

17 Page Views

  • Posts: 1
  • Registered: ‎06-09-2014
  • Location: United States
  • Views: 17
  • Message 6 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-06-09, 16:13 PM

I have this exact same problem!  Any suggestions?

Reply
Options

1 Posts

08-17-2014

Vermont

6 Signins

183 Page Views

  • Posts: 1
  • Registered: ‎08-17-2014
  • Location: Vermont
  • Views: 183
  • Message 7 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-08-18, 14:17 PM

Did you ever resolve this? 

 

I seem to have a similar issue.  I have a new T440s, this month.  When it wakes from sleep, the pointer doesn't respond consistently--hesitates and gets stuck when I'm moving around on the trackpad.  There is also some jumpiness when I click on something so that I will miss what I want to click on.  And sometimes it doesn't seem to respond to a click at all.  I disabled the “tap-to-click” feature because it was so sensitive, I was inadvertently clicking on everything.  

Reply
Options

332 Posts

12-01-2009

Czech Republic

378 Signins

2497 Page Views

  • Posts: 332
  • Registered: ‎12-01-2009
  • Location: Czech Republic
  • Views: 2497
  • Message 8 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-08-19, 13:07 PM
did somebody try that new trackpad firmware, that is was releaased today?
----------------------------------------------------
Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAM
Lenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAM
Lenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAM
Lenovo T400s, 2808-CYG, Windows 7 Ultimate x64
Reply
Options

2 Posts

09-09-2014

Sweden

4 Signins

14 Page Views

  • Posts: 2
  • Registered: ‎09-09-2014
  • Location: Sweden
  • Views: 14
  • Message 9 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-09-09, 10:56 AM
Did you ever get this sorted? I have the exact same issue.
Reply
Options

1 Posts

10-06-2014

United States

1 Signins

21 Page Views

  • Posts: 1
  • Registered: ‎10-06-2014
  • Location: United States
  • Views: 21
  • Message 10 of 20

Re: Thinkpad T440s - trackpad not working after wake up

2014-10-06, 1:50 AM

I also have this problem but on a brand new Thinkpad X1 Carbon.  Has a solution been found?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms