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07-12-2020

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ThunderBolt error message Application Cannot Run

2020-07-12, 12:39 PM

The thunderbolt application cannot run on my ThinkPad T480. When OS starting I get current message and when I try to connect ThinkPad Pro Docking Station it can't be able to get connection - don't light the indicator.
I've installed the updates on page https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t480-type-20l5-20l6/solutions/HT508988

But it doesn't help. What should I do to solve this problem?

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6826 Posts

10-29-2009

United States of America

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Re:ThunderBolt error message Application Cannot Run

2020-07-13, 13:33 PM

T480 originally shipped with Thunderbolt driver version 17.x.  This error happens when you installed Thunderbolt driver version 1.x instead.  Intel and Microsoft changed the architecture and caused compatibility problems.  To fix this problem, see if this information can help you:  

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/T480-DCH-Thunderbolt-driver-amp-TB3-Dock-Firmware-upgrade/m-p/4352681?page=3#4378204

 

The latest 17.x driver today is here (n22ta14w.exe):  https://pcsupport.lenovo.com/ch/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t480-type-20l5-20l6/downloads/DS502153

 

But you have to follow the steps to completely uninstall the 1.x driver, first.

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