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67 Posts

06-03-2009

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Trouble installing latest Intel Display Driver for Windows 7

2010-03-08, 23:45 PM

Anyone else experiencing issues trying to install the latest Intel Display Driver for Windows 7, version 8.15.10.2057, dated 2 Mar 2010?

 

This is the second updated driver release that refuses to install due the following error while running setup.exe: This computer does not meet the minimum requirements for installing the software.

 

I've verified compatibility and have disabled Switchable graphics and selected Integrated Graphics in the BIOS

 

System: T400, 2764-CTO running Windows 7 (64-bit)

 

Thanks...

T400 2764CTO
Windows 7 x64
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24 Posts

11-02-2009

ny

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Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 0:38 AM

yeh i have the same problem.

 

i just reformatted my t400 today and get the same message.  gonna try finding the older driver...

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43 Posts

07-01-2009

NYC, NY

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Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 4:43 AM

bwpotter and maxpl,

 

Installer is apparently broken for multiple Oses. See this post; workaround procedure will likely get you up:

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Workaround-Here-New-GM45-Integrated-Graphics-Driver-is-BROKEN-T/td-p/210754

 

--BAM

 

P.S. This is a mess. Surprised the community has been quiet; maybe the driver hasn't yet appeared on TVSU and folks are unaware of its release.

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03-09-2010

Canada

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Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 8:35 AM

 

I am getting the same error message too: This computer does not meet the minimum requirements for installing the software.

 

I have tried installing it several different times, but I have been unsuccessful.

 

I was hoping that this driver update would stop the The display driver has stopped responding, but it has successfully recovered error messages that I have been receiving occasionally since I first bought this laptop in December 09.

I am very frustrated with this issue, and I hope someone provides a solution soon.

I am relieved to see that I am not the only one with this problem.

My system is also: T400, 2764-CTO, Windows 7 (64-bit)

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67 Posts

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Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 12:51 PM

Thanks KBAM:

 

I actually tried your work-around before my original posting.  But it didn't solve the issue

 

After selecting the kit22689.inf file through Device Manager > Display adapters > Mobile Intel(R) 4 Series > Update Driver, I get the following message: "Windows encountered a problem installing the driver software for your device.  The driver selected for the device doesn't support this version of Windows."

 

There are no other similar *.inf files, so I think it's the right one.

 

T400 2764CTO
Windows 7 x64
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43 Posts

07-01-2009

NYC, NY

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Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 16:11 PM

bwpotter,

 

Appears you selected the right .inf file for Win7/64. Notwithstanding the error flags, are you sure the driver did not install?

 

For WinXP/32, the equivalent file name is kit22686.inf. In the case of WinXP (likely similar for Vista and Win7), Lenovo's file-set will unpack to C:\drivers\WIN\DISPLAY2. The .inf file that appears in the Device Manager install-routine lives one level down, in C:\drivers\WIN\DISPLAY2\Graphics. Only one .inf file resides in this directory.

 

When forcing installation of the driver under WinXP, error messages appear that are similar (but not necessarily identical) to those you encountered. Still, after a sequence of five or six such error messages, the driver does load and can be verified after a reboot. (The new driver has performed to spec for the past several days--no issues whatsoever.)

 

The final splash screen in the series reports "Completing the Hardware Update Wizard." (This message does not, however, necessarily denote a successful installation.)

 

In the case of WinXP, the errors appear to be generated by the installer, igxpun.exe (v1.2.30.0). Note that the flaky display driver installation should generate an error log. Search for an error log file using the string "*appcompat.txt" (no quotes) and see what it says.

 

In the end, the problems with this package can be attributed to simple sloppiness (vendors commonly forget to eat their dog food) and should be quickly fixed if the community barks loudly.

 

Hope this helps.

 

--BAM

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  • Message 7 of 11

Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 18:10 PM

i think lenovo is aware of the issue.  this update never appeared in system update after my reformat yesterday.

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43 Posts

07-01-2009

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  • Message 8 of 11

Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 21:46 PM

maxpl,

 

Thanks for checking ThinkVantage System Update (TVSU) for evidence of this driver. Still, non-appearance of an item in TVSU shortly after release is not, as attorneys say, dispositive. It could show up at any time, fixed or not. Those who haven't attempted, or succeeded, with a manual install should keep an eye on TVSU and disallow the service if the GM45 display driver is offered--until its install-worthiness is validated.

 

TVSU does strange things. Currently, it's offering up an obsolete version of "Enabling Wake on LAN from Standby for ENERGY STAR." Recently, while reporting correctly the presence of an up-to-date Conexant modem driver, it offered an obsolete version.

 

Best to avoid TVSU and manage updates manually.

 

--BAM

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24 Posts

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  • Message 9 of 11

Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 22:22 PM

yeh i agree partly because it was giving me a broken version of Power Manager, but thankfully everything else worked.

 

i used system update because the last two times i reformatted it did manage to do a perfect installation of all drivers, so it can be useful if it works.

 

 

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67 Posts

06-03-2009

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  • Message 10 of 11

Re: Trouble installing latest Intel Display Driver for Windows 7

2010-03-09, 23:12 PM

@KBAM:

 

      "..., are you sure the driver did not install?"

 

Yes... I verified that the old driver (8.15.10.1892) is still in play.  I believe it's acting differently than the XP version.

T400 2764CTO
Windows 7 x64
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