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20 Posts

11-25-2018

Saudi Arabia

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Vantage: Critical/Recommended updates repeated installs

2020-05-31, 8:39 AM

Hi

Since 3 months, critical and recommended updates are repeatedly installed by Lenovo Vantage.

I discovered that the same updates are repeatedly downloaded and installed successfully each time.

what could be the problem?

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6825 Posts

10-29-2009

United States of America

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  • Message 2 of 7

Re:Vantage: Critical/Recommended updates repeated installs

2020-06-01, 21:11 PM

What is the product number of your PC?  You can find this in Vantage -> Device -> My Device.

Also, please post a screenshot of the updates that want to install repeatedly.  

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20 Posts

11-25-2018

Saudi Arabia

27 Signins

199 Page Views

  • Posts: 20
  • Registered: ‎11-25-2018
  • Location: Saudi Arabia
  • Views: 199
  • Message 3 of 7

Re:Vantage: Critical/Recommended updates repeated installs

2020-06-04, 9:58 AM

Product Number: 20L5000PAD

 

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20 Posts

11-25-2018

Saudi Arabia

27 Signins

199 Page Views

  • Posts: 20
  • Registered: ‎11-25-2018
  • Location: Saudi Arabia
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  • Message 4 of 7

Re:Vantage: Critical/Recommended updates repeated installs

2020-06-30, 13:33 PM
Any update?
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6825 Posts

10-29-2009

United States of America

17764 Signins

164899 Page Views

  • Posts: 6825
  • Registered: ‎10-29-2009
  • Location: United States of America
  • Views: 164899
  • Message 5 of 7

Re:Vantage: Critical/Recommended updates repeated installs

2020-07-08, 14:44 PM

I'm sorry for my late reply, I missed your post for some reason.  Please zip up "logs" folder at "C:\ProgramData\Lenovo\ImController\SystemPluginData\LenovoSystemUpdatePlugin" and attach it here, we will check the logs to see what is going on.

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20 Posts

11-25-2018

Saudi Arabia

27 Signins

199 Page Views

  • Posts: 20
  • Registered: ‎11-25-2018
  • Location: Saudi Arabia
  • Views: 199
  • Message 6 of 7

Re:Vantage: Critical/Recommended updates repeated installs

2020-12-03, 11:24 AM

Sorry for the delayed response.

I am still facing the problem.

Please find attached the requested log folder

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231 Posts

09-04-2019

United States of America

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  • Message 7 of 7

Re:Vantage: Critical/Recommended updates repeated installs

2020-12-03, 14:11 PM

Go to device manager and click update driver. Search for on computer and install the latest download. Vantage put it on your driver but did not install it.

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