English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

2 Posts

03-01-2017

DE

2 Signins

91 Page Views

  • Posts: 2
  • Registered: ‎03-01-2017
  • Location: DE
  • Views: 91
  • Message 1 of 3

Waiting for repair - missing replacement parts

2017-03-01, 9:28 AM

 

Hi everyone. I have been waiting for over two weeks now for an on-site repair of my Thinkpad T460 notebook because of missing parts (defective fan). Can you please tell me how to speed up the process? Having to wait for two weeks for service on a business series notebook is a joke.

Reply
Options

3611 Posts

12-11-2015

US

4292 Signins

48072 Page Views

  • Posts: 3611
  • Registered: ‎12-11-2015
  • Location: US
  • Views: 48072
  • Message 2 of 3

Re: Waiting for repair - missing replacement parts

2017-03-01, 9:58 AM

Unfortunately, some of the cheap Chinese made parts used in Lenovo laptops of late are of such low quality that they fail quite often, so even Lenovo cannot keep up with demand, and with the Thinkpad 460, its noisy defective fan issue is well known, so it will proably take some time to get it fixed.

Reply
Options

2 Posts

03-01-2017

DE

2 Signins

91 Page Views

  • Posts: 2
  • Registered: ‎03-01-2017
  • Location: DE
  • Views: 91
  • Message 3 of 3

Re: Waiting for repair - missing replacement parts

2017-03-01, 10:43 AM

Thank you for the quick reply. This is inacceptable for a business-series notebook. After years of using Lenovo (X60s, T400, T420s, T440) this definitly was my last Thinkpad. I am using a HP Notebook at work, very nice and much bestter servicable then the recent Lenovo Notebooks.. At this point the Lenovo keyboard is the only thing that really stands out.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete