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315 Posts



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  • Posts: 315
  • Registered: ‎02-21-2008
  • Location: Singapore
  • Views: 3826
  • Message 11 of 12

Re: Western Digital USB disk not recognised

2011-11-18, 3:09 AM



thanks for all your help

what fixed this in the end, was going into device manager, click on universal serial bus controllers

and then choosing each USB Root Hub entry, right click , delete until I had none of these remaining

then re-booting

somehow this fixed the issue and the WD drive can be now used in windows explorer


thank you to everyone who helped, where would we be without the internet and imagine

trying to solve this before tim berners-lee

Good, at least I learn something new today too. I have been playing with these boxes since Apple //e time and each problem if I learnt to solve it, builds up experience and the next is easier to solve. Over the phone or internet it is much more difficult so it's sort of like a puzzle, sometimes it's fun for us to try to guess wats the 1 out of 1000 possibilities.




2598 Posts



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  • Posts: 2598
  • Registered: ‎03-19-2009
  • Location: Germany
  • Views: 73478
  • Message 12 of 12

Re: Western Digital USB disk not recognised

2011-11-18, 7:16 AM

It was one of the "fery few" cases, where the USB-driver was corrupted or conflicting with other ones. It also can be caused by plugging off the device before the hardware assistent had installed the driver completely.

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