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07-20-2020

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Where to locate the T540p Window OS product key

2020-07-20, 14:14 PM

I have a T540p laptop. After went through the "Feature update Window 10 version 2004", the machine pop up blue screen and can not start WINDOW. I called Microsoft support and they request the Window product key to confirm I have valid license.

 

My machine was purchased with pre-install window. I look over the machine and the box (from original shipment) and can not located the ID from there. Since WINDOW does not startup, I am not able to look it up with via "my computer" - "property". Could you help any other way to location the product ID?

 

Moderator edit: Added detail to Subject.

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11720 Posts

01-02-2010

United States of America

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Re:Where to locate the T540p Window OS product key

2020-07-21, 6:44 AM

It sounds like windows came pre-loaded on your machine.  I believe that Microsoft does not offer free support on OEM copies of windows,  The windows license is flashed into your BIOS chip anyway.  There is no key in the BIOS.  The Microsoft tech net forum and the windows 10 board on this forum are good sources of help.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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6 Posts

07-20-2020

United States of America

7 Signins

115 Page Views

  • Posts: 6
  • Registered: ‎07-20-2020
  • Location: United States of America
  • Views: 115
  • Message 3 of 3

Re:Where to locate the T540p Window OS product key

2020-07-21, 16:44 PM

Appreciated. Moved the question to different Forums for follow up.

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