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keyboard backlight on windows 11

Hello,

 I was wondering if lenovo will integrate keyboard backlight in windows 11. there no hardware issues after testing and the function keys light up normaly.

In the lenovo vantage app as it shown on the app(my screenshot), there no mention of it at all, so my question is :

Should we hope for an intergration or you guys aren't working on it.

By the way it should be montioned that the keyboard backlight only works on windows 10 for now.

Cordially.

Screenshot 2022-12-14 181835.png
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Re:keyboard backlight on windows 11

Hello iliesmosta,

Welcome to Lenovo Community

I understand that you're looking forward to having the keyboard backlight available in Windows 11 for your ThinkPad.
May I know what ThinkPad variant do you have?
I suggest that you share the machine type model / MTM (ex. 81C70000RK or 20UD000BUS) from the sticker usually under the case. 
This would help us detail more about your machine variant while keeping the confidentiality of your serial number. 
Update us soon as convenient. 

Regards, 
Lorenzo_Lenovo

   
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Re:keyboard backlight on windows 11

   Hello,

Thank you for you're quick response, i have "T495s Laptop (ThinkPad) - Type 20QK"  with "20QKS28S00" as a serial model number. I hope that's not a problem sharing this.

I have everything updated and upgraded to the last version, even through lenovo vantage but also through the lenovo site.

Altough i don't understand the keyboard hardware scan, it says it passed the test !

As a personal note, you guys are better then lenovo live support sadly :'(.

Thanks.

 

Admin note: serial number replaced with model number

Screenshot 2022-12-15 012344.png Screenshot 2022-12-15 012729keyboard.png window update.png
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Re:keyboard backlight on windows 11

Hi,

What happens when you try FN + spacebar?
You may also check the BIOS settings, make sure that the keyboard backlit is enabled.
Let me know what happens

Regards, 
Lorenzo_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
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Re:keyboard backlight on windows 11

Hi,

Nothing happens when i try FN + spacebar, 

I never had keyboard backlight in my bios, not even when it worked on win 10.

Even lonovo vantage app didn't include backlight after updating it in win 11.( before it was updated, it said press FN + spacebar for backlight but didn't work, the version with the old UI have that).

Same for lenovo hotkey app which removed backlight animation after some updated ( at first it tought it was working i guess).

I don't think it is an issue with the laptop, i tried many many things before coming here. I tought you guys might know, please find out :'(.

Regards.

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Re:keyboard backlight on windows 11

Was Windows 11 installed within Windows 10 or was it a clean installation? 

Regards, 
Lorenzo_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
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Re:keyboard backlight on windows 11

Hello,

It was through windows update upgrade, so not a fresh install.

Thanks.

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Re:keyboard backlight on windows 11

I see.
Can you try pressing the Fn+space bar while in BIOS menu?

Regards, 
Lorenzo_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now!
Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

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Re:keyboard backlight on windows 11

Hi,

Nothing happens, although keys still light up like Caps.

Ps : not even mentioned in lenovo vantage after updating it in win11, which i have the latest update, but the previous version doesn't solve keyboard backlight ( already said that but to be clear).

I wish oder people could confirme if it just me or lenovo's :/.

Thanks.

Screenshot 2022-12-24 013529.png
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Re:keyboard backlight on windows 11

May I know what OS build version is installed on the machine?
Latest version might not be compatible so try lower build version instead.

Regards, 
Lorenzo_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now!
Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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