Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

t540p new battery(57++, Li-ion20, 9,21Ah) not recognized(not supported)

2020-07-08, 12:50 PM

Hello i had this laptop since 2013 it has all the best options of the model.

 

The battery started to feel old so i picked a brand new battery from a well known retailer in my country.

I was sure the battery was the good one since it was a Lenovo 9.21Ah 57++ and in the t540p page they recommend this battery.

On the retailer product page it was written many times that it was compatible with t540p.

 

But when the battery is plugged right from the start the message "The battery installed is not supported by this system and will not charge.Please replace the battery with the correct Lenovo battery for this system.Press the ESC key to continue.".

I updated driver and did latest bios update(2.38) but still not charging and not recognized.

 

Any help will be really appreciated!

 

Can provide pics of the two battery and detailed info from lenovo vantage.

 

 

 

Reply
Answer
Options

12985 Posts

06-06-2011

Russian Federation

17947 Signins

178550 Page Views

  • Posts: 12985
  • Registered: ‎06-06-2011
  • Location: Russian Federation
  • Views: 178550

Re:t540p new battery(57++, Li-ion20, 9,21Ah) not recognized(not supported)

2020-07-13, 9:32 AM
Yes. This is a non Lenovo genuine, faked battery, several features on the surface and sticker prove that. The ThinkPad will not charge it.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique config
ThinkPad 25 Special Anniversary Edition. #Retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

Communities:   English    Deutsche    Español    Portugues    Русскоязычное    Česká    Slovenská    Українська   Moto English

Reply

Replies(4)
Options

Re:t540p new battery(57++, Li-ion20, 9,21Ah) not recognized(not supported)

2020-07-09, 8:28 AM

i checked lenovo voltage and it gives me 11.1 nominal voltage for the battery when it says on the back 10.8v

Reply
Options

12985 Posts

06-06-2011

Russian Federation

17947 Signins

178550 Page Views

  • Posts: 12985
  • Registered: ‎06-06-2011
  • Location: Russian Federation
  • Views: 178550
  • Message 3 of 5

Re:t540p new battery(57++, Li-ion20, 9,21Ah) not recognized(not supported)

2020-07-09, 12:26 PM

Hi

 

Provide, please, the battery surface photo, the side with sticker, icons, bar-code. From the first glance, according to the battery info, it's very old, manufactured in August 2012 (the information on the image might be wrong in this case), the 1st usage - April 2020. Usually it's impossible for the battery to save good conditions during 8 years.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique config
ThinkPad 25 Special Anniversary Edition. #Retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

Communities:   English    Deutsche    Español    Portugues    Русскоязычное    Česká    Slovenská    Українська   Moto English

Reply
Options

Re:t540p new battery(57++, Li-ion20, 9,21Ah) not recognized(not supported)

2020-07-09, 13:12 PM

voila, is it was you asked?

Reply
Answer
Options

12985 Posts

06-06-2011

Russian Federation

17947 Signins

178550 Page Views

  • Posts: 12985
  • Registered: ‎06-06-2011
  • Location: Russian Federation
  • Views: 178550
  • Message 5 of 5

Re:t540p new battery(57++, Li-ion20, 9,21Ah) not recognized(not supported)

2020-07-13, 9:32 AM
Yes. This is a non Lenovo genuine, faked battery, several features on the surface and sticker prove that. The ThinkPad will not charge it.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique config
ThinkPad 25 Special Anniversary Edition. #Retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

Communities:   English    Deutsche    Español    Portugues    Русскоязычное    Česká    Slovenská    Українська   Moto English

0 person found this solution to be helpful.

This helped me too

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms