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4 Posts

06-25-2011

manila

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thinkpad in the screen does not continue

2011-06-25, 11:35 AM

Hi,

 

I can't open my thinkpad t400.  When I put the button on what appears is the "thinkpad..." on the screen and it does not proceed to the blue screen where you find the monitor and icons.  Cna someone please tell me what to do, thank you.

 

drexel

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9644 Posts

12-27-2009

Canada

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Re: thinkpad in the screen does not continue

2011-06-25, 12:28 PM

Do you have any broken USB ports?


W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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9644 Posts

12-27-2009

Canada

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Re: thinkpad in the screen does not continue

2011-06-25, 12:28 PM

Do you have any broken USB ports?


W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U

0 person found this solution to be helpful.

This helped me too

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315 Posts

02-21-2008

Singapore

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Re: thinkpad in the screen does not continue

2011-06-25, 13:47 PM

Make sure they sell you a harddisk in Philippines

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4 Posts

06-25-2011

manila

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Re: thinkpad in the screen does not continue

2011-06-26, 12:22 PM

Thank you for your immediate response, I will try what you have suggested and look for the local office of Lenovo in my country.

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4 Posts

06-25-2011

manila

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Re: thinkpad in the screen does not continue

2011-06-26, 12:25 PM

Thank you, I will go and have it checked.  Your immediate response is well appreciated.

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1 Posts

06-27-2011

Bhubaneswar

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Re: thinkpad in the screen does not continue

2011-06-27, 11:45 AM

Solution works.

 

I have checked that Firewire port was shorted. Now it's working.

 

Anit Kumar

IT Consultant

SEENO Technocraft

Bhubaneswar - Orissa

+91-99371-46679

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2 Posts

06-29-2011

Korea

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Re: thinkpad in the screen does not continue

2011-06-29, 0:47 AM

I'm having the same problem.  What to do?

 

Perhaps a related question: where is the lenovo support center in Korea?

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9644 Posts

12-27-2009

Canada

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Re: thinkpad in the screen does not continue

2011-06-29, 3:03 AM
You can try uncrossing the pins on the USB port with tweezers or something.

You should be able to find the relevant support phone number on http://support.lenovo.com.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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2 Posts

06-29-2011

Korea

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Re: thinkpad in the screen does not continue

2011-06-29, 4:10 AM

I found it.  Unfortunately there is an automated answer that tells me to send them an email (for English support, I live in Korea but can't speak Korean) and I can't understand the full email address.

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3538 Posts

07-12-2010

Malaysia

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  • Message 10 of 10

Re: thinkpad in the screen does not continue

2011-06-29, 5:59 AM
@stranded,

I will try to contact the customer support for Korea region to assist you, will request them to email you instead.

Appreciate if you can provide me with the following information so I can log a case to them. Please send it to me via private message.

Name:
Mobile:
Email:
MTM:
S/N:
Date of Purchase:

//JameZ
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