12-16-2018 10:01 AM
I am using a Thinkpad T460s in a docking station and I have one external monitor attached with HDMI, the other one with VGA. They have run on 1920x1080 for two years now and all of a sudden one of the monitors cannot do more than 1280x1024 any more.
Both monitors are exactly the same brand and type and the configuration has worked for quite a while.
When I want to configure the lower resolutions monitor in Windows 10 or in the Intel console, the maximum resolution I get is 1280x1024 at 60p and the other monitor still runs on 1920x1080 at 60p
what am I missing?
01-16-2019 02:44 PM
Hi Michael1234567! Welcome to our forums community. Was there any recent changes or any updates installed before the issue arise? Could you try running the update from the Lenovo Vantage app. You can get the app here: https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv?activetab=pivot%3aoverviewtab. Install all available updates. Restart the computer and check if the issue persist.
01-17-2019 02:40 PM
What happens if you disable/disconnect the other monitor. Is it then possible to select the native resolution?
Maybe disconnect the monitor from laptop and power for a few minutes and try again.
Otherwise check what is the reported maximum resolution with an utility like MonitorInfoView