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Siriuswee
Blue Screen Again
Posts: 13
Registered: ‎12-11-2010
Location: SG
Views: 808
Message 1 of 2

8 months old T460S suddenly breaks it's left hinge

I bought a brand new Lenovo Thinkpad T460S in Nov 2016. This is supposed to be their premium business laptop range. I uses it daily, simple computer work. Lately it starts to have problem hibernating and waking from sleep/hibernation. Yesterday the steel left hinge suddenly broke. I contacted the Lenovo Support today and they replied : The three year international Warranty does not cover the hinges. It's like you buy a new car, then the hinge of your drive breaks and it's not covered by warranty? What kind of logic is that? They want to charge me for the repair. I am getting a quote from them, this is probably the last Thinkpad I will ever buy from Lenovo!

 

I am getting a quote from them. I wonder if we can get the part myself and attempt a self repair. But this is deeply disappointing! 

Siriuswee
Blue Screen Again
Posts: 13
Registered: ‎12-11-2010
Location: SG
Views: 791
Message 2 of 2

Re: 8 months old T460S suddenly breaks it's left hinge

Thinkad T460S supposes to be a higher rangeof Thinkpad product. I wonder how they can pass MIL-SPEC test? May it's Quality COntrol issues.

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