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09-11-2019

AZ

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Attempted Switch from DPC - Lenovo ThinkPad T590

2019-09-11, 10:56 AM

Hello everybody.!


I would appreciate any help.


Started getting BSOD(Attempted_Switch_From_DPC) almost every other day and I've paid attention that this usually happens when laptop is idle.


My laptop is a month and a half old and it shipped with 8GB DDR4 ram soldered in MB(  base ram speed is 2666mhz but the real working speed that shown in Task Manager is 2400 because of CPU).

So I decided put extra RAM and it turned out that my laptop supports up 48GB RAM so I bought 32GB DDR4 2666 module from Samsung and got 40GB in total. I'm not sure maybe it's coincidence but I started getting these BSODs after these things: installing RAM, updating BIOS, updating Windows system (Cumulative update), using USB type-C adapter with 3-USB and 1-LAN output.  I don't know who the culprit is.


Here is the link to the DUMP file, data from Msinfo and Speccy -  https://1drv.ms/u/s!AjF0Y2tXlq21hAVSSnCL8_95zho4?e=rt8xuI


My laptop is Lenovo ThinkPad T590


Records from Event Viewer:


Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          11-Sep-19 11:43:42
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      LAPTOP-1NK0CFUH
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-09-11T07:43:42.347618400Z" />
    <EventRecordID>10925</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>LAPTOP-1NK0CFUH</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">184</Data>
    <Data Name="BugcheckParameter1">0xffff8b019b1a2240</Data>
    <Data Name="BugcheckParameter2">0xffffaf8959368080</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">41</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">3</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
  </EventData>
</Event>



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127 Posts

02-08-2011

CA

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  • Message 2 of 6

Re: Attempted Switch from DPC - Lenovo ThinkPad T590

2019-09-11, 12:35 PM

The experts here are going to ask exactly what RAM you used. But the obvious next step is to remove it and see if the problem persists.

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3 Posts

09-11-2019

AZ

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Re: Attempted Switch from DPC - Lenovo ThinkPad T590

2019-09-11, 12:50 PM

module is Samsung 32GB DDR4 2666MHz  (M471A4G43MB1)

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31 Posts

10-26-2019

US

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Re: Attempted Switch from DPC - Lenovo ThinkPad T590

2019-12-27, 11:45 AM

What was the outcome? Bad memory? Where'd you buy it from?

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3 Posts

09-11-2019

AZ

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Re: Attempted Switch from DPC - Lenovo ThinkPad T590

2019-12-27, 12:03 PM

The outcome was in USB Type-C Hub

 

If I connect USB Type-C Hub to a laptop and then plug ethernet cable to it I get BSOD from time to time but without Ethernet cable (if it's not plugged to hub everything is OK).

 

Thanks for asking.

 

Admins can close this thread

 

 

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31 Posts

10-26-2019

US

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  • Message 6 of 6

Re: Attempted Switch from DPC - Lenovo ThinkPad T590

2019-12-27, 12:48 PM

No prob thanks for answering.

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