02-15-2011 06:15 AM
After doing a clean install of Windows 7 Pro x64 I ran the Lenovo Updates and Drivers tool to get all of the right drivers and tools for my system. After that installed I started getting the message "BTTray.exe - System Error" "The program can't start because BtBalloon.dll is missing from your computer. Try reinstalling the program to fix this problem." I have removed the Bluetooth driver from Device Manager but Windows reinstalls it on reboot, and I get this dialog box every time I boot. Despite this message, I still get the system tray icon and can still communicate with Bluetooth devices, so this is more of an annoyance than a breaking issue. Any ideas on how to resolve this?
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02-16-2011 01:20 AM
Try to check your disk with an antivirus could be a malware. If not,use System File Checker.
Open Command Prompt. You must run Command Prompt as an administrator in Windows 7 and Windows Vista to use System File Checker.
Type the command sfc /scannow let the system check and repair files and restart your computer.
02-16-2011 03:34 AM
First off, thanks for the quick response. I did a full system scan and have no malware or viruses. I also ran sfc and it completed with the message "Windows Resource Protection did not find any integrity violations." A search of my system (and a manual browse through system folders) didn't find btballoon.dll either. I'm assuming this is a tool rather than part of the driver itself, unfortunately I don't know what tool. General Google searches don't really help much either. Any further ideas?
02-16-2011 03:42 AM
02-16-2011 04:11 AM
Try to reinstall the latest driver now : http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70042