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Aiai
Paper Tape
Posts: 3
Registered: ‎07-14-2019
Location: PH
Views: 291
Message 1 of 8

Bitlocker problem

Hello,  I have lenovo ideapad 100s and it was been updated last night. When I turned it on it was on blue screen saying bitlocker enter the recovery key. ialready logged in my microsoft account but theres no bitlocker key and I dont remember installing bitlocker in my laptop. I dont know what to do. Please help

ThatsSoTimur
HDMI
Posts: 127
Registered: ‎10-18-2018
Location: BA
Views: 286
Message 2 of 8

Re: Bitlocker problem

Have you tried entering your Microsoft account password into it if it works? Windows BitLocker is available to Windows 10 Pro and higher machines to encrypt their disk in case someone tries to retrieve data from the disk. You can also encrypt USB drives. The only way to get pass this issue is to make a bootable USB drive with Windows 10 on it or have a DVD with the OS on it to reinstall the OS on your machine.

 

Check to see if your BitLocker recovery key is stored in your Microsoft account: http://go.microsoft.com/fwlink/?LinkId=237614

If not then you have no other choice but to reinstall the OS

 

You can get a official copy of Windows 10 here: https://www.microsoft.com/en-us/software-download/windows10

 

Hope this helps

Cheers

Community SeniorMod
Community SeniorMod
Posts: 9,697
Registered: ‎01-01-2010
Location: US
Views: 245
Message 3 of 8

Re: Bitlocker problem

Depending on the drive and OS editios, Microsoft often turns bitlocker on by default.  Personally, I really don't like it so I always turn it off


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Aiai
Paper Tape
Posts: 3
Registered: ‎07-14-2019
Location: PH
Views: 236
Message 4 of 8

Re: Bitlocker problem

Oh is that so well thank you.
But now I already format my laptop and need to install a new os by tomorrow because theres no other option left. Thank you. Btw.
ThatsSoTimur
HDMI
Posts: 127
Registered: ‎10-18-2018
Location: BA
Views: 222
Message 5 of 8

Re: Bitlocker problem

You're welcome.  Hope everything goes well with the installation.

 

Cheers

Raedgazo
What's DOS?
Posts: 2
Registered: ‎07-15-2019
Location: JO
Views: 169
Message 6 of 8

Re: Bitlocker problem

Hi

I have this same issue (bitlocker) with my Ideapad 100s since last January.

I've tried all the solutions given in many threads in this forum.

I have no Microsoft account.

I pushed the small Novo button but it also didn't help.

I got a win 10 bootable flash memory but the device doesn't support booting from a flash and it only shows the windows boot manager.

It's been 7 months now and losing hope to get it repaired.

Raedgazo
What's DOS?
Posts: 2
Registered: ‎07-15-2019
Location: JO
Views: 167
Message 7 of 8

Re: Bitlocker problem

Please don't refer me back to the solution provided up because it didn't work.
Aiai
Paper Tape
Posts: 3
Registered: ‎07-14-2019
Location: PH
Views: 160
Message 8 of 8

Re: Bitlocker problem

Then you dont have any choice but to reformart your laptop.
Using the troubleshoot.
>command prompt
>diskpart
>list disk
>select disk 0
>clean.
But after this you should need to install a new windows.

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