Showing results for 
Search instead for 
Do you mean 
Reply
Punch Card
Posts: 7
Registered: ‎05-23-2011
Location: Larchmont, NY
Message 1 of 2 (744 Views)

Black Screen After Boot up

My T420s (2 months old) recently has been giving me a black screen after boot up (no "Thinkpad" image is displayed during boot up).  System totally unresponsive -- I have to push on/off button multiple times.  Subsequent boot up usually OK.  Sometimes once I'm up and running, upon entering sleep mode, the machine will not wake up.

 

I have adjusted power management setting and and up-to-date on all drives.  HELP!!!

Posts: 21,009
Topics: 128
Kudos: 1,271
Solutions: 1,356
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 2 of 2 (727 Views)

Re: Black Screen After Boot up

if this is constantly occurring this would mean something is wrong with the Thinkpad's hardware, since this laptop is fairly new, you should consider getting it fixed under warranty.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
top kudoed authors