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2 Posts

08-27-2019

CA

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  • Posts: 2
  • Registered: ‎08-27-2019
  • Location: CA
  • Views: 11
  • Message 1 of 1

Bluetooth disappear from device manager (t470p, intel wifi + bluetooth 8265 Win10)

2019-08-27, 13:42 PM

Hello

 

Every once in a while, my Microsoft bluetooth mouse stops working. Then I check the bluetooth device in the Windows device manager and it is no longer there, as if my laptop didn't have bluetooth at all.

 

The only work-arround is to reboot. Then it works for a while, can be days or sometimes maybe even weeks before it stops working again.

 

I found this article https://support.lenovo.com/ca/en/solutions/ht506394 which seems to describe my problem. Unfortunately, the proposed solution doesn't work as my driver is already up to date (20.100.0.4)

 

Any idea?

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