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8 Posts

10-24-2009

New Jersey

17 Signins

124 Page Views

  • Posts: 8
  • Registered: ‎10-24-2009
  • Location: New Jersey
  • Views: 124
  • Message 1 of 2

Bluetooth driver update failed

2015-01-14, 15:21 PM

System: T430u

 

I was having a problem detecting a new bluetooth speaker so, Using Lenovo Solution Center, I chose to update my bluetooth driver.  Beforef the update, I had run some bluetooth software by double-clicking on the bluetooth icon in my system tray and didn't shut it down, so it was running during the update.  I assumed that's why the update failed (couldn't shut down some service whose name I don't remember).  After the installation failure there was an option to manually install the driver by clicking on some link (still within Lenovo Solution Center).  So I clicked and it seemed to install.

 

After reboot, there's no bluetooth icon in the system tray and when I check the driver, version it's an old version.  The Installation history in LSC says:

    "Broadcom Bluetooth Device Software BCM20702 -8[32,64]/8.1 [64]  version 12.0.0.5400 Did not install"

But now doesn't give me the option of installing it and I can't find it at the Lenovo support pages for my laptop.

 

Can someone give me some advice on what to try next?

 

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725 Posts

11-21-2013

United States of America

837 Signins

10702 Page Views

  • Posts: 725
  • Registered: ‎11-21-2013
  • Location: United States of America
  • Views: 10702
  • Message 2 of 2

Re: Bluetooth driver update failed

2015-01-14, 15:24 PM

Restore point in Windows.

 

 Note for future:  Lenovo Update does NOT create restore points.  You'll need one of your own to roll back in case you don't like what LU does for you.

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