02-25-2013 11:58 AM
My Thinkpad T420 hard drive crashed in a really bad way. I can't load windows (7) and windows repair says it can't help me. I removed my hard drive and put it in a usb enclosure and connected it to a different pc. I can see the recovery folder/drive and my data drive as two different drives in "my computer". What I'm trying to figure out is if there's a way I can create the Win7 recovery discs this way, through what is now an external hard drive. The backup PC I'm using is XP, but I can get another Win7 PC if that makes a difference.
02-25-2013 12:04 PM
02-25-2013 01:00 PM
I'll offer a few more thoughts.
The recovery partition you're seeing is meant to be accessed by software in the OS partition to enable creation of a Recovery DVD set, or, through a boot-interruption sequence to enable a direct-to-disk recovery of the OS partition. Since you mention that the drive has "crashed in a really bad way", I'm presuming that it doesn't boot any longer.
In this case, my recommendation to you is to contact Service and discuss obtaining a Factory Recovery Disk Set. There may or may not be a charge for this. Contact information is below. Once you have the set, along with a new drive, you'll easily be able to build up the new drive to the factory out-of-box state.
|Country or Region||Product||Language||Telephone number||Hours of operation|
|Israel||ThinkPad and ThinkCentre||Hebrew,
|+972-3-531-3900 - Givat Shmuel Service Center||8 AM - 5 PM
Sunday - Thursday
Hope this helps a bit.
02-25-2013 01:23 PM
Hi Phil18, welcome to the forum,
My Thinkpad T420 hard drive crashed in a really bad way......
as you didn't mention it, felt I'd ask. Was the crash due to the drive being defective, have you tested the drive for integrity, or was this a crash due to software for whatever reason?
If the drive checks out after a test you could simply recover the drive to factory by pressing enter at boot and then selecting F11 to recover the system and continue using it, and create discs just in case.
If it's definitely a defective drive, depending on the severity of the defect, I have sometimes been able to clone a drive to a new drive and then perform an OS repair or system recovery - depending. When I've managed to get it to work I have used an Acronis rescue disc with a new drive inserted in the system and the old drive in an external USB caddy.
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