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7 Posts

05-15-2018

IT

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Can't enable T480 Trackpoint

2018-05-16, 7:18 AM

Hi,

Yesterday arrived my new T480. After a complete system upgrade I tried to enable the trackpoint without success. Even before upgrade it was not working.

In the bios it's enabled. In the advanced mouse properties the option is greyed out.

This is what i tried following similar threads on the forum:

Reinstalled windows 10 home.

Enabling and disabling from bios with many restarts.

Reinstalling drivers, from microsoft and from lenovo.

 

I have Synaptics driver version 19.3.4.201. Trackpad is working fine. Trackpoint and buttons not.

 

Any help would be appriciated. Thanks.

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7 Posts

05-15-2018

IT

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Re: Can't enable T480 Trackpoint

2018-05-16, 13:06 PM

Issue solved by disabling main battery, and removing external battery. I checked the keyboard pins where connected, and they where. On the next boot the trackpoint and buttons are working fine.

 

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1 Posts

07-19-2018

AU

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Re: Can't enable T480 Trackpoint

2018-07-19, 14:42 PM

hello Niccolo, can you give more details on the check point of keyboard connection?

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6 Posts

08-04-2018

DK

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Re: Can't enable T480 Trackpoint

2018-08-05, 8:04 AM

Hi, so you're saying that it started working, after you opened the computer and checked the pins?
Did you unplug them and replug them or did you just open and close the lid?
I'm having the same issue, and it sucks, it's the main reason that I bought a thinkpad..

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7 Posts

05-15-2018

IT

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Re: Can't enable T480 Trackpoint

2018-08-13, 7:49 AM

Hi. Unfortunately it didnt work, only for a while. Now the trackpoint works perfect but the keys 'a' 's' 'd' 'j' 'k' 'l' not. I think its a keyboard problem. Just called support and they will send me a new one. I will update you when arrived.

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7 Posts

05-15-2018

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Re: Can't enable T480 Trackpoint

2018-08-13, 7:53 AM

I unplug all the cables. At the beginning it worked fine but moving the laptop made it not working again. 

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7 Posts

05-15-2018

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Re: Can't enable T480 Trackpoint

2018-08-13, 7:54 AM

Hi. I'm sorry but dont know what you mean for check point. 

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7 Posts

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  • Message 8 of 8

Re: Can't enable T480 Trackpoint

2018-08-23, 6:49 AM

The new keyboard arrived but didn't solve the problem. I send the laptop to the repair centre. On the repair status page it's written that they are waiting for a part, witch i guess is the mobo. At least now i have an extra keyboard :). I let you know when they send it back.

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