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ThierryPon
Paper Tape
Posts: 6
Registered: ‎11-03-2016
Location: CA
Views: 1,408
Message 1 of 1

Can't factory reset T440 because I don't have the Local user's password.

I have a problem and I need to resolve this as soon as possible.

I am unable to do a factory reset on a t440 because I don't know the Local Windows 7 account password.
The reason I don't know the password is because the person who did set it is dead.

 

The local accout is part of local Administrators group. There is only one account.

Local Administrator account is disabled.

Laptop never was member of a Domain.

I don't have any recovery CD. My only option is F11.

Is there still a way for me to manage to do a Factory Reset?

Computer is currently unusable.

And we're back...

Move delayed but still coming

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