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Fanfold Paper
Posts: 2
Registered: ‎10-24-2018
Location: US
Views: 120
Message 1 of 3

Can't get keyboard off T420

I've followed the instructions in the hardware manual to the letter, but it won't come loose. I took off the cover to the RAM bay and took out the 10mm screw, but that didn't do it.


Then I found a website saying that I had to take off two 5mm screws, but that didn't do it. Finally, I took every single screw off the bottom of the machine, but even THAT didn't do it. What's the trick?!

Community SeniorMod
Community SeniorMod
Posts: 6,995
Registered: ‎01-13-2008
Location: US
Views: 111
Message 2 of 3

Re: Can't get keyboard off T420

Hello and welcome,


I never had any problems removing the keyboard on mine.  Single screw under the bottom hatch, then push down gently on the top edge and slide it toward the display.  That frees up the tabs on the bottom and it comes off easlily after that.



The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog


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Community Moderator
Community Moderator
Posts: 3,895
Registered: ‎07-24-2013
Location: CH
Views: 89
Message 3 of 3

Re: Can't get keyboard off T420

@jschutkeker wrote:

What's the trick?!

I've seen cases where the KB seems to "stick" to the palmrest, try to gentle insert a guitar pick or some thin object like an obsolete credit card between the KB and the bezel starting below the left Ctrl key, then on the right, closer to the right Shift key. 




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