01-28-2018 10:57 AM
When I power on my T440p it gives me the black screen with THINKPAD in large letters, then goes straight to some Windows Start-Up Repair screen. After a while I get an error saying "Windows cannot repair this computer automatically" and I select the "View advanced options for system recovery and repair". I select "System recovery options" however this is an old computer from my work that still has Windows 7 Enterprise and I do not know the Admin password (I have tried all the typical default passwords to no avail).
I was able to reach a Lenovo Diagnostics page and ran a Storage Test(?), see attached screenshot with failures and result code.
Smart short self-test: FAILED
Drive self-test: FAILED
Targeted read test: FAILED
Resulit code: UHD016016-UM7WWJ
Can someone please help me? Does this mean that I need a new hard drive? Do I have ANY options for getting into this computer in its current state? I am at a loss for what to do next.
01-28-2018 01:41 PM - edited 01-28-2018 01:47 PM
Yes, this disk needs to be replaced. You might try to use DBAN and sanitize whole space. If bad sectors are the cause of test fail, this proces will force HDD to relocate bad sectors, so disk might be back in operable state. As the result, you will lost all data from this disk and HDD performance will drop significantly (probably).
In order to get your data back, you can remove HDD from your laptop (T440p is very serviceable) and connect it to other device using e.g. USB - SATA3 adapter or simply installing it, if you have a PC. After it, partitions should be mounted normally and you should have access to your data.
You can also buy a new disk and an ultrabay adapter and install OS on new disk. Then install ultrabay adapter with damaged HDD instead of DVD burner in to your laptop and after boot, copy data to new disk.