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TempleClause
Paper Tape
Posts: 12
Registered: ‎10-13-2013
Location: Switzerland
Views: 6,643
Message 1 of 16

Can't install latest Intel Display driver

I am trying to install the latest Intel HD Graphics driver but I always get the message that my system doesn't meet the minimum requirements...

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032433#systems

 

I have a T430s.

 

Here is a screenshot of my dxdiag:

DXDiag

 

 

TempleClause
Paper Tape
Posts: 12
Registered: ‎10-13-2013
Location: Switzerland
Views: 6,602
Message 2 of 16

Re: Can't install latest Intel Display driver

bump

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 6,601
Message 3 of 16

Re: Can't install latest Intel Display driver

Hi Temple Clause,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that you are facing the issue with Intel display graphic on ThinkPad T430s.

 

This issue might occur if the driver is not compatible with Windows 8 operating system. You may try to install the older version drivers in compatibility mode:

 

a. Right click on setup file.

b. Click on Properties.

c. Click on Compatibility tab.

d. Put a check mark on Run this program in compatibility mode for.

e. Select the operating system to which the driver is available.

f. Put a check mark on Run this program as an administrator under Privilege Level.

 

Hope this helps. Do post back if issue persists!

 

Best regards.

Hemanth Kumar



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TempleClause
Paper Tape
Posts: 12
Registered: ‎10-13-2013
Location: Switzerland
Views: 6,585
Message 4 of 16

Re: Can't install latest Intel Display driver

So you think windows 8.1 would fix the problem?

 

I tried to run it in compability mode as windows 7 but with no success.

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 6,570
Message 5 of 16

Re: Can't install latest Intel Display driver

Hi Temple Clause,

 

Thank you for replying us back.

 

As per the Lenovo technical if you want to upgrade Windows 8 to Windows 8.1 you have to update all the Windows 8.1 drivers in Windows 8 OS and after that you have to upgrade the Windows.

 

If you are having Nvidia graphic card, I suggest you to uninstall that, and check installing the Intel graphic driver and then install Nvidia graphic driver. I also suggest you to download the drivers from Lenovo drivers page only to update.

 

Hope this helps.

 

Best regards.

Hemanth Kumar



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TempleClause
Paper Tape
Posts: 12
Registered: ‎10-13-2013
Location: Switzerland
Views: 6,555
Message 6 of 16

Re: Can't install latest Intel Display driver

I always downloaded the drivers from the lenovo page.

 

I uninstaled NVIDIA drivers and then tried to install the Intel drivers but with no success.... 

 

Any under suggestions? 

 

This is so annoying because me laptop crashes from time to time and I suspect it's because of the missing intel driver.

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 6,548
Message 7 of 16

Re: Can't install latest Intel Display driver

Hi Temple Clause,

 

Thank you for replying us back.

 

I suggest you to check with BIOS setting, please enter to BIOS menu and click on Config menu and in that go to Display option. Graphic Device select to Integrated Graphic and OS detection for NVIDIA Optimus to Enable.

 

Please check the below image.

 

Spoiler
BIOS.png

 

 

Hope this helps.

 

Best regards.

Hemanth Kumar



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TempleClause
Paper Tape
Posts: 12
Registered: ‎10-13-2013
Location: Switzerland
Views: 6,534
Message 8 of 16

Re: Can't install latest Intel Display driver

I set the Graphics Device to integrated Graphics but still no success. 

I don't have the option "OS detection for NVIDIA Optimus"...

 

Any other suggestions? ;-)

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 6,522
Message 9 of 16

Re: Can't install latest Intel Display driver

Hi Temple Clause,

 

Thank you for replying us back.

 

  1. I suggest you to uninstall all the graphic application and check with updating the BIOS.
  2. If the issue still persist after updating the BIOS, please reinstall the OS and check it once.

Hope this helps.

 

Best regards.

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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TempleClause
Paper Tape
Posts: 12
Registered: ‎10-13-2013
Location: Switzerland
Views: 6,503
Message 10 of 16

Re: Can't install latest Intel Display driver

I updated the bios but still have no option "OS detection for NVIDIA Optimus"... switched to Integrated graphics again, but still can't install the driver. I tried downloading the latest driver from intel website as well, no success. 

This is so annoying. 


I can't see why resinstlaling my OS would make any difference. 

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