03-17-2018 07:25 PM
I've been having an issue for a while now where I cannot update my BIOS from version 1.30. I additionally appear to be having issues with the Intel ME:
PS C:\DRIVERS\WIN\ME> .\MEInfoWin.exe -verbose Intel(R) MEInfo Version: 18.104.22.16848 Copyright(C) 2005 - 2017, Intel Corporation. All rights reserved. Windows OS Version : 10.0 Table Type 174 ( 0x AE ) found, size of 0 (0x 00 ) bytes Table Type 222 ( 0x DE ) found, size of 72 (0x 48 ) bytes Table Type 14 ( 0x 0E ) found, size of 42 (0x 2A ) bytes Table Type 134 ( 0x 86 ) found, size of 15 (0x 0F ) bytes Table Type 16 ( 0x 10 ) found, size of 25 (0x 19 ) bytes Table Type 17 ( 0x 11 ) found, size of 103 (0x 67 ) bytes Table Type 19 ( 0x 13 ) found, size of 33 (0x 21 ) bytes Table Type 14 ( 0x 0E ) found, size of 14 (0x 0E ) bytes Table Type 222 ( 0x DE ) found, size of 72 (0x 48 ) bytes Table Type 14 ( 0x 0E ) found, size of 42 (0x 2A ) bytes Table Type 134 ( 0x 86 ) found, size of 15 (0x 0F ) bytes Table Type 16 ( 0x 10 ) found, size of 25 (0x 19 ) bytes Table Type 17 ( 0x 11 ) found, size of 103 (0x 67 ) bytes Table Type 19 ( 0x 13 ) found, size of 33 (0x 21 ) bytes Table Type 14 ( 0x 0E ) found, size of 14 (0x 0E ) bytes FW Status Register1: 0x8030404E FW Status Register2: 0x340D0006 FW Status Register3: 0x00000020 FW Status Register4: 0x00000000 FW Status Register5: 0x00000000 FW Status Register6: 0x00000000 CurrentState: Unknown (14) ManufacturingMode: Disabled FlashPartition: Valid OperationalState: CM0 with UMA InitComplete: Initializing BUPLoadState: Success ErrorCode: Debug Error ModeOfOperation: Normal SPI Flash Log: Not Present FPF HW Source value: FPF HW Not Set ME FPF Fusing Patch Status: ME FPF Fusing patch NOT supported in this FW Version Phase: BringUp ICC: Valid OEM data, ICC programmed ME File System Corrupted: No PhaseStatus: CHECK_BUP_OVERRIDE_STRAP FPF and ME Config Status: Not committed Error 86: Communication error between application and Intel(R) ME module (FWU client) Error 81: Internal error (Could not determine FW features information)
When attempting to install a BIOS update either via the .exe or via bootable USB, the process appears to successfully flash but fail to reboot the system. After waiting several hours, I forcibly rebooted the system to find that the update wasn't applied.
I believe the issue with the BIOS and the ME state are linked - the 1.30 has some hibernation/reboot bugs and I think the ME is in a corresponding state also preventing successful reboots. At the moment, I cannot reboot or shutdown my T470 and regularly have to make use of the reset button to force a shutdown.
What are my options for forcibly updating the BIOS if I can't rely on the OS to cleanly shut down?
04-20-2018 07:33 AM - edited 04-20-2018 07:34 AM
Hi have the very same problem with a Dell XPS 9365 convertible laptop.
ME is kinda stuck initializing, therefore interfaces exported by itself doesn't work. e.g. ISH (Integrated sensor hub)
It's also impossibile to update the BIOS either running it from windows or directly from the bios menu itself. Like you said, when the system tries to reboot in update mode it just boot the system normally.
By the way, I'm able to flash the bios putting the update file in an usb stick and entering bios recovery mode.
On Dell system you need to press and keep pressed ctrl + esc while plugging in the power cord (when powered off).
It tries to load the bios recovery from hard drive and from usb as well...
Anyway, flashing the bios doesn't seem to help with the ME problems we have.
Did you find a solution?