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07-11-2019

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Check Thunderbolt Firmware After New Updates

2020-02-19, 20:57 PM

In our enviornment we've had persistant issues with Thinkpad T480 and Thinkpad T490 connecting to monitors and peripherals via the Thunderbolt 3 Dock. To address this, I've been working on building reporting on the Thunderbolt Firmware version installed on all relevant computers in our enviornment.

 

I was having sucess with this by running something like 

PS C:\Drivers\Win\Thunderbolt_FW> .\FwUpdateCmd.exe GetCurrentBuildID "(.\FwUpdateCmd.exe EnumControllers)"

However, the GetCurrentBuild ID switch has been removed from the new version of FwUpdateCmd.exe and the packaged "Legacy" version doesn't work with the new drivers/firmware (nor does detect1810.exe which I've seen posted in a number of threads).

 

Are there currently any comperable ways of checking what Thunderbolt firmware is installed on a given machine? This is particularly frustrating, because this was working and now we have no means of determining what firmware people are running after this update. 

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02-19-2020

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Re: Check Thunderbolt Firmware After New Updates

2020-02-19, 22:28 PM

I have the same issue. T480:  When I boot up,  I get a message that says:  "The Thunderbolt Application is not in use anymore and can be safe ly uninstalled." I tried contacting support on this but got nowhere.  I tried downloading the driver and firmware again, but that didn't seem to work. Perhaps I should have uninstalled the update from January.  Not sure what to do next. At present,  I don't have any other divices connected to my Thinkpad, but may want to do so in the future.  Any advice on what to do now would be helpful. Thanks. 

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6482 Posts

10-29-2009

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Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 14:11 PM

 wrote:

 

 

Are there currently any comperable ways of checking what Thunderbolt firmware is installed on a given machine? This is particularly frustrating, because this was working and now we have no means of determining what firmware people are running after this update. 


I know this situation is a mess and I'm every bit as frustrated as you.  I can't apologize enough on behalf of Lenovo.

 

There are 2 versions of Thunderbolt drivers in the wild.  There is the 17.x version which is a non-DCH driver.  There is also the 1.x version which is the DCH driver.  How to query the firmware version depends on which driver version is installed.

 

If the 17.x driver is installed:  use detect1911.zip and run detect1911.exe from an admin command prompt

If the 1.x driver is installed:  use detect1909ur.zip and run detect1909ur.exe from an admin command prompt

 

Soon (hopefully within a week) I'm expecting a single tool that will do the detection regardless of what driver is installed.  But for now, the above info is the best that I have.  Again, sorry for this trouble caused by Lenovo.

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294 Posts

10-28-2016

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Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 17:32 PM

I get the same pop-up and when I attempted to install the firmware update it prompted me to plug in a Thunderbolt device.

 

Well.......................... right now I don't have one available... I need to go borrow one... I think that's why I'm down-level...

 

If my post helps a Kudo is appreciated, if I answer your question, please mark it ”Accepted Solution“ and give it a Kudo! ... Some years ago I worked for IBM. Currently I do not work for, nor do I speak for Lenovo or IBM.
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Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 17:52 PM

 wrote:

I get the same pop-up and when I attempted to install the firmware update it prompted me to plug in a Thunderbolt device.

 

Well.......................... right now I don't have one available... I need to go borrow one... I think that's why I'm down-level...

 


Could you please show me the message that says you need to plug in a Thunderbolt device?  What model ThinkPad do you have and what is the package that is making this prompt?

 

My understanding is that this requirement to plug in a Thunderbolt device was fixed some time ago in a BIOS update and should not be needed anymore.  That's why I'm asking you these questions.

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Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 18:41 PM
Thanks, someotherguy for the quick reply! I can probably do something with the two files you provided, but the single tool you mentioned at the end would be a massive help. Could I trouble you to post that tool in this thread when it becomes available?
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Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 18:46 PM

 wrote:
Thanks, someotherguy for the quick reply! I can probably do something with the two files you provided, but the single tool you mentioned at the end would be a massive help. Could I trouble you to post that tool in this thread when it becomes available?

Yes, and if you don't hear anything from me by the end of next week, please remind me and I will check on the progress.

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  • Message 8 of 16

Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 19:22 PM

 

so there's the message....

I got it on January 11th when I tried to upgrade.

Maybe the fix was not applied till after that, and I should try agian?

I didn't want to click "proceed" and screw something up....

 

I have a T480

 

and I beleive I was trying to install:  FwUpdateTool1906.exe

 

THANKS for your help!

Jim

 

 

 

 

 

If my post helps a Kudo is appreciated, if I answer your question, please mark it ”Accepted Solution“ and give it a Kudo! ... Some years ago I worked for IBM. Currently I do not work for, nor do I speak for Lenovo or IBM.
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Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 19:37 PM

 wrote:

 

I have a T480

 

and I beleive I was trying to install:  FwUpdateTool1906.exe

 

 


Can you please try using the new FW update tool?  You can download it from here:

https://pcsupport.lenovo.com/ch/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t480-type-20l5-20l6/downloads/DS502613

 

Download and run n24th09w.exe, let me know how it goes.

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6482 Posts

10-29-2009

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  • Message 10 of 16

Re: Check Thunderbolt Firmware After New Updates

2020-02-20, 19:38 PM

 wrote:
Thanks, someotherguy for the quick reply! I can probably do something with the two files you provided, but the single tool you mentioned at the end would be a massive help. Could I trouble you to post that tool in this thread when it becomes available?

I just received the consolidated FW detection tool, and attached it here.

Download and unzip, then run ThunderboltFwDetect.exe from an admin command prompt.

 

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