cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
hkice
Paper Tape
Posts: 2
Registered: ‎06-11-2019
Location: CA
Views: 167
Message 1 of 3

Could I claim warranty repair for my LCD on T450S for bright spots?

Hi,

 

My T450s LCD gets 2 bright spots: one is about 2 mm , another is about 6mm, I attached the pictures for the bright spots and warranty information. Could any one tell me if I could get it fixed through the warranty ? Thanks.

 

 

 

thumbnail_IMG_20190611_121610.jpg

 

Admin note; picture showing system serial number removed to avoid potential abuse

 

Community SeniorMod
Community SeniorMod
Posts: 10,030
Registered: ‎01-01-2010
Location: US
Views: 151
Message 2 of 3

Re: Could I claim warranty repair for my LCD on T450S for bright spots?

Usually, but not always, bright spots are caused by pressing something against the screen.  One cannot be sure without examining.  In cases like this I carry the machine into the closest warranty servicer for them to see.  Doing that allows both parties to look at the same screen. You have accidental damage coverage and I don't know how that affects things. There are exclusions for cosmetic issues. 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
hkice
Paper Tape
Posts: 2
Registered: ‎06-11-2019
Location: CA
Views: 104
Message 3 of 3

Re: Could I claim warranty repair for my LCD on T450S for bright spots?

Hi, Rich,

 

Thanks for your reply.

 

I brought the pad to a service station nearby. They have   helped  me get the screen replaced under ADP.

Check out current deals!


Shop current deals

Top Kudoed Authors