06-11-2019 10:02 AM - last edited on 06-17-2019 01:43 AM by Andy_Lenovo
My T450s LCD gets 2 bright spots: one is about 2 mm , another is about 6mm, I attached the pictures for the bright spots and warranty information. Could any one tell me if I could get it fixed through the warranty ? Thanks.
Admin note; picture showing system serial number removed to avoid potential abuse
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06-11-2019 11:10 AM - edited 06-11-2019 11:25 AM
Usually, but not always, bright spots are caused by pressing something against the screen. One cannot be sure without examining. In cases like this I carry the machine into the closest warranty servicer for them to see. Doing that allows both parties to look at the same screen. You have accidental damage coverage and I don't know how that affects things. There are exclusions for cosmetic issues.
06-18-2019 04:01 PM
Thanks for your reply.
I brought the pad to a service station nearby. They have helped me get the screen replaced under ADP.