05-16-2013 11:32 AM - edited 05-16-2013 11:34 AM
05-16-2013 12:59 PM - edited 05-16-2013 01:02 PM
My experience has been that it is a subjective decision as to whether the physical damage caused the failure, and that they will often or usually repair the warranted parts. They won't fix the case unless the machine has accidental damage protection. They probably won't fix a broken hinge if the crack to the case is in that area. If the crack is more severe and the damage caused strain or physical damage to other parts, they will not be covered. For example, if the crack is under the optical drive and the drive won't work because it is bent, that isn't covered.