11-08-2018 11:11 AM
My office purchased a T480 in June of this year (2018) after my old Lenovo motherboard died. Today my E key split in two. Upon examination our IT guy noticed five more hairline cracks on my most popular keys. This is my third Thinkpad and I have never had a problem with keys. I have not abused the machine in any way - have not dropped it or exposed it to extreme heat or cold. The cracks are clearly stress points on common keys (E, D, L, S). This is a horrible time for such a repair in my work, but at least it is under warranty. Anyone else have this problem after 6 months? Check your keys closely. I didn’t see the cracks until my IT guy pointed them out. I also noticed my model has the only “unavailable” key part on key replacement websites.
11-14-2018 11:18 AM
I have seen no other reports of this