01-30-2018 03:58 AM
I'm having issues with the sound playing through my Thinkpad when listening to music and watching videos. After a few hours of use, I start getting a crackling sound with audio and video which gets progressively worse. As it worsens it starts interfering with playback and the videos and audio start and stop, in addition, the laptop becomes slow to respond.
To resolve this I delete the internet browser files and delete the sound card from the device manager then restart the computer. This temporarily fixes until after a few hours and I have to start all over again.
I have sent the computer to Lenovo and have reset Windows but it still hasn't fixed the problem permanently.
Please let me know what suggestions you might have.