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ThinkPad NotebooksThinkPad T400 / T500 and newer T series Laptops Knowledge Base

Damaged hdd - error shown by ThinkVantage Toolbox

Question

 

I have an issue with my ThinkPad T410 equipped with a Seagate 250GB 7200rpm HDD.

When I launch the short diagnostic, the test fails on the second step. I have no particular issue with my laptop so I don't understand. What should I do?

Answer

You can try to use media creator to create a bootable diagnostic via CD/DVD or USB, and then use that to repair the HDD. Some users have reported success, although it can take a while depending on the size of the drive and the number of errors.

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS002467

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