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Lenovo Staff
Views: 1,373

Question

I deleted the Factory Settings Recovery on C: (~ 7 GB or so), and now I want to create a recovery media. I want to reinstall Windows 7 on my system after using the machine for years.

 

I always receive an error message window while trying to make such a disc.

 

"The files required by this program cannot be found"

 

Do you know how to fix this issue and create a factory settings recovery disc?

Answer

If you deleted the recovery partition then you deleted the files needed to create the recovery media.

 

As a result of this, without the required files you are not going to be able to creat the recovery media on that machine.

 

Users can get hold of a Windows 7 DVD or order the recovery media from Lenovo.

 

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Comments
Amygdale

I have a similar problem, however I think this answer does not apply to my case. 

 

I created a recovery DVD a couple months ago and reinstalled Windows 7 without any problem. 

 

Now, I try to do the same operation, but for some reason, when I get to the recovery menu and I press the command to reinstall Windows on the C directory, it does not recognise the recovery disc. I get a message box saying "insert disc in DVD drive (I think it's ESmiley Happy", wich I didn't got before, and putting back the same disc again, I get a "not proper disc" message. 

 

I just wonder why it worked like 3 months ago and doesn't work anymore.

 

Thanks!