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AlterEgo
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Posts: 35
Registered: ‎11-15-2009
Location: Edinburgh, UK
Views: 540
Message 1 of 5

Device Manager Alert

I'm on a T500 with Vista, and recently the ThinkVantage Toolbox has advised me that the ThinkPad PM Device needs to be reinstalled. This, I think I have done, but the error message persists:

 

C:\Windows\system32\drivers\ibmpmdrv.sys

 

Can anyone tell me how I can rectify this?

 

Many thanks.

Former Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
Views: 506
Message 2 of 5

Re: Device Manager Alert

Hi,

can you check, what is the verison of this file?

This will help you out to check, if the update went well.

Just that you understand what I mean. This fisle should be on the same version as the Power Manager that you have installed.

 

Of course, please also make sure, that you have the latest version of Poewr Manager installed + power management driver, system interface driver and hotkey.

 

Cheers

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AlterEgo
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Posts: 35
Registered: ‎11-15-2009
Location: Edinburgh, UK
Views: 485
Message 3 of 5

Re: Device Manager Alert

Henrik,

 

Thanks for the response.

 

Can you tell me where I find the version of that file? Is it through the DM?

 

As far as I'm aware, all the versions of the files you mentioned are up-to-date, as I regularly use the update manager.

 

Thanks again.

Former Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
Views: 444
Message 4 of 5

Re: Device Manager Alert

Hi,
you can check the version of the file in the location of the file, in the properties.
Just go to C:\Windows\system32\drivers\, right-click the "ibmpmdrv.sys" file -> Properties->Version tab.

And for the rest of the applications, please go to Add/Remove programs and there you should see all the versions.

Let me know, any update.

Cheers

Former Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
Views: 441
Message 5 of 5

Re: Device Manager Alert

Yes,

with the other components I mean:

power management driver

system interface driver

hotkey utility

 

Cheers

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