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baramburum
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Posts: 71
Registered: ‎07-15-2012
Location: Canada
Views: 658
Message 1 of 8

Dock Plus Series 3, Mic doesn`t work

As I use Skype a lot, I bought Dock Plus Series 3 to solve the issue with mic jack at Lenovo`s stupid engeneeres "designed" for t420s model. No one profesional pmanufacture produces mic for this kind of jack, and it is always Pain in the Ass to connect external mic to the machine. 

 

Dock Plus Series 3 has normal, industry standard mic jack. I hope it will soleve the issue. But it is not! No one mic  doesn`t work if i plug it  Dock Plus Series 3. Please advice, how to make it works!

 

PLEEEEEEEEEEEEASE !

 

 

Retired Support Specialist
Posts: 444
Registered: ‎05-26-2012
Location: Raleigh, North carolina
Views: 640
Message 2 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Hey Baramburum,

 

So I can better understand what your issue your having I just want to repeat what I think your saying. From what I can tell your T420s had an issue that the mic wouldn't work? Or that you had problems finding mics that had jacks that would fit into it? And that now you have a docking station and you say you can't a jack that will fit into that mic port?

 

If you could just post back and let me know if I am on the right track I'll reply as soon as I can with the next step.

 

Best Regards,

 

Hiro

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baramburum
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Posts: 71
Registered: ‎07-15-2012
Location: Canada
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Message 3 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Mic jack at Dock Plus Series 3 doesn`t work

baramburum
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Posts: 71
Registered: ‎07-15-2012
Location: Canada
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Message 4 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Mic jack at Dock Plus Series 3 doesn`t work

Retired Support Specialist
Posts: 444
Registered: ‎05-26-2012
Location: Raleigh, North carolina
Views: 580
Message 5 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Hey Baramburum,

 

I wanted to ask what kind of jack your using? I have both a T430s and the docking station and with normal headphones I have no problem with getting sound to work or say listening to music. If your audio drivers are current and sound works normally with out using the jack it would bring me back to what kind of jack your using and what kind of device your trying to hook up to your dock.

 

Best Regards,

 

Hiro

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baramburum
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Posts: 71
Registered: ‎07-15-2012
Location: Canada
Views: 570
Message 6 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Hiro, the Speaker on is working, the Mic one is not
baramburum
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Posts: 71
Registered: ‎07-15-2012
Location: Canada
Views: 569
Message 7 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Is any drivers fro Dock Station?

Retired Support Specialist
Posts: 444
Registered: ‎05-26-2012
Location: Raleigh, North carolina
Views: 559
Message 8 of 8

Re: Dock Plus Series 3, Mic doesn`t work

Hey Baramburum,

 

I could not find any drivers for your docking station, what I can suggest is that you update your audio drives from the link below and you update your BIOS. If you do the update please remove the old drivers first completely and then install the new ones.

 

Audio driver:              http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014918

 

BIOS:              http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014992

 

Best Regards,

 

Hiro

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