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mahmudaq
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Posts: 25
Registered: ‎07-11-2008
Location: Tustin, CA
Views: 451
Message 1 of 2

Does changing your keyboard void the warranty

The keyboard on a T420 can easily be removed by removing 2 screws under the laptop: one to open the memory/PCIe compartment, another to remove the keyboard itself.

 

Question is: Will changing the keyboard yourself void the warranty on the whole laptop?

T420 4178-6KG (Jan 2012 - now)
T61 6460-7EU (Aug 2008 - Jan 2012) [sold]
T41p 2373 (Oct 2009 - July 2012)
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Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 450
Message 2 of 2

Re: Does changing your keyboard void the warranty

No, definitely not unless you do something really wrong and damage something whilst doing so in which case you will void the warranty on what you have damaged.

 

The keyboard on a T420 is classified as an CRU, Customer Replaceable Unit. In a warranty situation Lenovo would just express you a replacement expecting you to replace it yourself even if you have an on-site warranty.

Andy  

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