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05-14-2015

LONDON

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Dolby Advanced Audio problems with T430 and Windows 7

2015-05-14, 17:34 PM

Recently started receiving the following message when switching the computer (T430) on.

“The current Dolby audio driver version is 7.2.8000.17 and the software application expects driver version 7.2.7000.11 . Please install a valid driver and software combination"

How do I overcome this problem?

 

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3017 Posts

03-15-2014

Bangalore

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Re: Dolby Advanced Audio problems with T430 and Windows 7

2015-05-15, 7:49 AM

Hi ChrisP1,

 

Welcome to Lenovo Community!

 

Uninstall the current version of Dolby audio driver (version 7.2.8000.17) & Realtek HD audio driver and restart the system. Download the latest version of Realtek HD audio driver and install it after completion check installing Dolby audio driver (version 7.2.8000.17).

 

Hope this helps. Do post back if issue persists!

 

Best regards,

Hemanth Kumar



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0 person found this solution to be helpful.

This helped me too

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2 Posts

05-14-2015

LONDON

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Re: Dolby Advanced Audio problems with T430 and Windows 7

2015-06-15, 16:06 PM

Many thanks for your reply which worked faultlessly and i apologise for the tardy thanks to you. Cheers chrisP1.

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3017 Posts

03-15-2014

Bangalore

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Re: Dolby Advanced Audio problems with T430 and Windows 7

2015-06-17, 6:46 AM

Hi ChrisP1,

 

I am glad to hear that your issue has been resolved with the provided troubleshooting steps. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Did someone help you today? Press the star on the left to thank them with a Kudo’s!

 

Cheers! :smileyhappy:

Hemanth Kumar



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3 Posts

08-12-2015

Arizona

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Re: Dolby Advanced Audio problems with T430 and Windows 7

2015-08-12, 16:40 PM

I try instal new drivers but a have now now message, "could not access network Location" and I can not  finisfinish instalacion!, can you help me pleas?

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3 Posts

08-12-2015

Arizona

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Re: Dolby Advanced Audio problems with T430 and Windows 7

2015-08-12, 17:00 PM
one more thing, I use windows 10!
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3 Posts

08-12-2015

Arizona

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Re: Dolby Advanced Audio problems with T430 and Windows 10

2015-08-12, 17:03 PM

same problem with windws 10

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1 Posts

12-01-2015

Texas

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Re: Dolby Advanced Audio problems with T430 and Windows 7

2015-12-01, 0:17 AM

Where do I download the latest version of tjhe Dolby Audio Driver for Windows 10?   thanks in advance

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