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pbalderos
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Posts: 14
Registered: ‎06-23-2012
Location: chicago
Views: 129,209
Message 1 of 21

Error: 0271: Real Time Clock Error - Check Date and Time settings.

Hello all,

 

I have lenovo T430s laptop that is configured with Bitlocker encruptions and TPM PIN entry. I don't think that has anything to do with the error msg I am getting but here it is. Error: 0271: Real Time Clock Error - Check Date and Time settings.

Press Esc to continue or F1 to enter setup. I am unable to get into BIOS or even the login screen for Windows 7.

 

Any advice would be appreciated.

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Message 2 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

It means you need to hit F1 to get into the BIOS to change the date/time. You will need to supply whatever passwords you have set on the BIOS or the hard drive.

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Retired Support Specialist
Posts: 613
Registered: ‎12-11-2012
Location: raleigh, nc
Views: 128,244
Message 3 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Hi pbalderos,

 

richk is correct.

I found some info in the Numeric error codes and it says to "Run BIOS Setup Utility."

So what is happening when you try to access BIOS?

 

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kubes
What's DOS?
Posts: 3
Registered: ‎02-12-2013
Location: Philadelphia, PA
Views: 128,212
Message 4 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

OK, I have a similar problem with my T430s.  Specifically when I have the computer on (running on battery) and then try to connect it to my docking station, the computer turns off and reboots with this error.  I never had an issue like this on my T410s.

 

I went into BIOS and set the time and date, and then it went to boot up properly.  But I don't think I should have to do this EVERY TIME I reconnect the computer to my docking station.

 

Any suggestions?

 

Thanks in advance for your help!

Retired Support Specialist
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Message 5 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Hi kubes,

What's the model# of that docking station?

Are your BIOS and chipset updated?
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Message 6 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Is the dock connected to ac when you dock the machine? If not, there is an inccreased drain on the power circuitry when you mount on as dock. The dock's ports (USB, etc) are off a separate hub. I would first try replacing the cmos battery.

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
kubes
What's DOS?
Posts: 3
Registered: ‎02-12-2013
Location: Philadelphia, PA
Views: 128,177
Message 7 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Thanks dmckenzies and richk for the quick response.  I'll try to answer your questions:

 

1. The dock is type 4337 ans P/N 75Y5905

2. The dock is connected to AC power at all times

3. As for "are your BIOS and chipset updated" -- I have no idea what this means.  It is a new computer, I have been using it for maybe 2 months.  Each time I get this error I go into BIOS and update the date, but I don't think that's the question you're asking.

 

As for the suggestion of replacing the CMOS battery, how could this possibly be necessary with a new computer?

 

Thanks again in advance for your help!

Retired Support Specialist
Posts: 613
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Message 8 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Hi Kubes,

 

According to this document on ThinkPad Mini Dock Series 3, the T430s is not compatible with this particular docking station.

According to this document on Docks, Port Replicator, Ultrabase - Reference Guide the T430s is only compatible with the 3.0 docking stations.

 

 

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kubes
What's DOS?
Posts: 3
Registered: ‎02-12-2013
Location: Philadelphia, PA
Views: 128,154
Message 9 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Thanks to everyone for the help.  Just want to close this out.  I had a IBM/Lenovo technician here today and he replaced the CMOS battery.  Upon the change, the computer is fine being reconnected to the dock (the three times I tried it).  So it has been resolved with the battery.  Surprised by the incompatibility claim because I am not having issues now.  Wondering if it's just a USB 2.0 vs. 3.0 thing (and Lenovo trying to sell more peripherals, of course).

 

Thanks!

Retired Support Specialist
Posts: 613
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Views: 128,148
Message 10 of 21

Re: Error: 0271: Real Time Clock Error - Check Date and Time settings.

Glad we could help.

So the fix was taking out the CMOS battery to resetting everything...Nice!

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