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cepheus
Paper Tape
Posts: 4
Registered: ‎08-10-2009
Location: Shanghai
Views: 1,865
Message 1 of 7

Error 1804 with T500 2055 W1T

Hello! 

 

Product: T500 2055 W1T

OS: Vista Business 32

 

Today I installed the latest updates for my computer through the System Update program.

Unfortunally it seems like the system could never boot up after Updating was finished.

It says, "Error 1804, Unauthorized WAN card, please remove it and ... (Here something I have forgotton)".

My god, My computer has it's own F3507G module in it. But the computer could never recognize it.

 

I'm now working in Shanghai China. I suppose there may be some limitation here for computer saled in US

When running system Update program, FireWare or FRU number maybe changed by that program.

 

Any help would be highly appreciated!

 

Thanks 

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 1,860
Message 2 of 7

Re: Error 1804 with T500 2055 W1T

Did you make a backup of the system?? Boot into safe mode by pressing F8, and then use system restore under program, start, accessories to restore to an earlier backup.

 

if you can't restore using the F8 feature, then you might need to restore by pressing the blue thinkvantage button, which should take you into the Rescue and Recovery console, and see whether you can restore to earlier backup. 

 

If all else fails, and you don't need any files on the computer, select to restore to factory settings, which completely reinstall all OS and drivers, but all the previous files will be lost.  

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
cepheus
Paper Tape
Posts: 4
Registered: ‎08-10-2009
Location: Shanghai
Views: 1,851
Message 3 of 7

Re: Error 1804 with T500 2055 W1T

I believe that FirmWare of F357G or other thing saved in the Flash was changed when System updating.

Anyhower, I have just restored system to an earlier backup,

it still anounces Error 1804.

 

Maybe I have to restore it to factory.

 

Thank you very much for your kindly replay.

 

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 1,844
Message 4 of 7

Re: Error 1804 with T500 2055 W1T

http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=2055W1T

 

Give the factory restore a try.

 

If that don't work, you would need to seek warranty.

 

CHINA

86-10-82879421 OR 800-810-3315 (Mandarin) 

 

China: Customers requiring International Warranty Service in China may be asked to provide one of the following in order to obtain IWS warranty repair service; proof of company identification (company letter, email, business card, company badge with photo ID), proof of purchase (purchase receipt, official order, delivery note, sales memo, or invoice), and/or proof of travel (passport with valid Visa to or from country where product was purchased, or other travel documents). 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
cepheus
Paper Tape
Posts: 4
Registered: ‎08-10-2009
Location: Shanghai
Views: 1,795
Message 5 of 7

Re: Error 1804 with T500 2055 W1T

Thanks for you answer.

May I ask where can I download Recovery DVD for my computer?

You know, I have already removed the hiden recovery patition in the harddisk.

B.R. 

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 1,755
Message 6 of 7

Re: Error 1804 with T500 2055 W1T

you can't download the recovery dvd (Microsoft don't allow it), you can only purchase a copy from Lenovo.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
cepheus
Paper Tape
Posts: 4
Registered: ‎08-10-2009
Location: Shanghai
Views: 1,733
Message 7 of 7

Re: Error 1804 with T500 2055 W1T

Oh,I see. No wonder I can't find it anyway.

Thanks. 

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