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oldkopite
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Posts: 2
Registered: ‎05-09-2017
Location: GB
Views: 3,884
Message 1 of 4

External Display not working when laptop T460 is in docking station

 Hi 

 

I have recently picked up a T460 , but when its docked and the lid is closed down the external display monitor connected doesnt work

I have to have the screen open on my laptop for the external screen to work 

Any ideas please ?

 

Thanks In Advance

 

Alan 

Administrator
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Posts: 6,977
Registered: ‎09-03-2014
Location: SK
Views: 3,836
Message 2 of 4

Re: External Display not working when laptop T460 is in docking station

Hello Alan, welcome to the Community,

 

which operating system is installed please?  Has it by any chance been updated to Windows 10 Creator version?
It would also help if you could please post which graphic driver(s) version(s) are installed.

 

Andy

 

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oldkopite
Not applicable
Posts: 2
Registered: ‎05-09-2017
Location: GB
Views: 3,829
Message 3 of 4

Re: External Display not working when laptop T460 is in docking station

Hi Andy

 

Its running wondows 7 and the Graphic details are attached

 

Thanks

Alan

 

Administrator
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Posts: 6,977
Registered: ‎09-03-2014
Location: SK
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Message 4 of 4

Re: External Display not working when laptop T460 is in docking station

There would appear to be a newer graphics driver version from January 2017 available which I would recommend installing, ensure you uninstall the previous driver first; it's good practice.

http://pcsupport.lenovo.com/sk/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-T...

I would also suggest taking a look at your other drivers such as power management and ensure the dock is at the latest version of firmware

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
 

Please don't ask me questions by Personal Message; questions belong in the forums.
 

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