01-22-2020 07:09 AM
Hello. I have received a new T480 as a warranty replacement for one that had warranty repairs on it. Upon receiving it, I installed the user's SSD, tested the laptop and all was good. However, the F1-F4 keys will not work on the user's profile only. I updated with new drivers installed that I had the user download and install that I found off of the support page, and he reported that they F1-F4 keys worked once, but that was it. The F5-F12 keys work.
We are running Win 10 64 bit. Everything else is working just fine.
Thank you for your help.